Genuine Parts Company

Market Director

Genuine Parts Company • $100K — $120K *
Madison, WI 53711In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Proven data analysis skills with a track record of strategy development and result delivery.
  • Experience in ensuring operational excellence to maximize store performance.
  • Ability to develop high-performing teams through coaching and leadership.
  • Focus on enhancing in-store customer experience and satisfaction.
  • Financial acumen to manage budgets and performance metrics for profitability.

Responsibilities

  • Lead and mentor store managers to foster operational excellence.
  • Ensure compliance with all operational policies and safety standards.
  • Analyze profit and loss statements to improve operational performance.
  • Collaborate with sales leadership to improve store efficiency and meet financial targets.
  • Evaluate and report on business results to ensure strategic objectives are met on time.
  • Implement strategies to enhance operational metrics and profitability.
  • Conduct store visits for compliance checks, training, and feedback.

Benefits

  • Employee engagement initiatives to promote a positive work environment.
  • Opportunity for professional development and coaching resources.
  • Inclusion in a collaborative leadership team.
  • Access to operational tools and inventory management systems.
  • Possibility of local and air travel to support market operations.
Full Job Description
Summary

The Market Director, Store Operations is a key leader responsible for overseeing the operational performance of multiple store locations within an assigned market. Reporting to the Divisional Vice President of Store Operations, this role ensures operational excellence, compliance, and efficiency wile fostering a customer-centric culture. The Market Director partners with store managers and their teams to achieve organizational goals, enhance profitability, and provide an exceptional customer experience to achieve sales and profit targets.

Responsibilities
  • Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
  • Monitor and ensure compliance with operational policies, safety standards, and company procedures.
  • Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
  • Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
  • Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market.
  • Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
  • Collaborate with cross-functional teams to align operational initiatives with the business objectives.
  • Works cross functionally with Sales market director to deliver key sales initiatives
  • Oversee inventory management processes to minimize shrinkage and optimize stock levels.
  • Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
  • Champion employee engagement initiatives to build a positive work environment and drive retention.
  • Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.


Qualifications
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
  • Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
  • Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership.
  • Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
  • Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
  • Proficiency in operational tools, inventory management systems, and reporting software.


Preferred Qualifications
  • 7+ years of progressive leadership experience in retail store operations with multi-unit management experience


Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.


Physical Demands / Working Environment
  • Work conducted in office, retail stores, and customer site environments.
  • Frequent periods standing/walking in unairconditioned facilities and retail stores.
  • Exposed to vibrations and dust, with noise level at moderate to low decibels.
  • Must be able to lift twenty-five pounds at times.
  • Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Regularly required to use hands and fingers, and handle or feel objects.
  • Other physical tasks required include pushing, reaching, climbing, and stooping.
  • Local and air travel up to 50% - 75% of time to perform duties.


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About Genuine Parts Company

Genuine Parts Company is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. The Company operates in four: Automotive Parts Group, Industrial Parts Group, Office Products Group and Electrical/Electronic Materials Group. The Automotive Parts Group distributes automotive parts and accessory items. In addition to over 427,000 available part numbers, the Company offers inventory, cataloging, marketing, training and other programs in the automotive aftermarket. The Industrial Parts Group is operated as Motion Industries, Inc. (Motion), a wholly owned subsidiary of the Company. During the year ended December 31, 2012, the Company's business were conducted throughout the United States, in Canada and in Mexico from approximately 2,000 locations. On February 1, 2012, the Company acquired Light Fabrications Inc.

Genuine Parts Company Careers

There has never been a more exciting time to explore job opportunities at Genuine Parts Company, a global leader in the distribution of automotive and industrial parts. Our team is growing, and we are looking for skilled professionals eager to drive innovation and lead in the industry. Work You’ll Do Join Genuine Parts Company’s dynamic team to help advance our mission of distributing quality parts and services across the globe. As part of our team, you will engage in meaningful work that supports automotive and industrial advancements and sustainability. Transform your career with opportunities for growth and leadership in a company that values diversity and inclusion. At Genuine Parts Company, we believe in empowering our employees with the tools and training necessary to excel in their professional journey. Lead with Impact At Genuine Parts Company, you are positioned to lead at the intersection of industry expertise, operational excellence, and digital innovation. Work alongside a dedicated team of over 50,000 employees worldwide who are committed to fostering a culture of collaboration and innovation. Collaborate with industry experts and enhance your professional network through our extensive networking events and professional development programs. Our commitment to diversity training ensures an inclusive environment where all ideas are valued. Introducing Genuine Parts Company Career Development We are committed to building a supportive environment where you can grow your career. Genuine Parts Company offers a variety of job opportunities, from entry-level positions to leadership roles, each with competitive benefits and the potential for growth. Do Innovative Work Join a team where innovation is at the heart of everything we do. Genuine Parts Company is a place where you can bring your unique skills and perspectives to tackle challenging projects and drive significant impact. Be Part of a Great Team Experience a culture that champions teamwork, leadership, and professional growth. Our team at Genuine Parts Company thrives on collaboration and the shared pursuit of excellence in the automotive and industrial sectors. Future-Proof Your Career Advance your career with Genuine Parts Company, where we offer a range of job opportunities and the support you need to succeed. From internships to full-time positions, our roles are designed to challenge you and foster your professional growth. Explore Discover the various career paths available at Genuine Parts Company and find the perfect match for your skills and interests. Whether you are updating your resume, preparing for an interview, or seeking a leadership role, we provide the resources to support your aspirations. The Genuine Parts Company Difference Our commitment to innovation, leadership, and diversity sets us apart in the industry. Join us and contribute to a team that is dedicated to providing outstanding service and quality parts to our customers worldwide. Stay Connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GENUINE PARTS COMPANY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Genuine Parts Company.
Learn more about Genuine Parts Company
Size
52,000 employees
Market Cap
$24.7 billion
Industry
Manufacturing & Automotive
Net Income
-$29.1 million
Founded
1925
5 Year Trend
+4.2%
Revenue
$16.5 billion
NASDAQ
GPC
* Ladders Estimates

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