Market Development Director - Home Solutions

Legacy Healthcare Services

$75K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in healthcare marketing or sales-related roles
  • Strong knowledge of community healthcare resources and referral processes
  • Excellent presentation and public speaking skills
  • Ability to develop and maintain professional relationships
  • Experience using CRM systems for activity tracking
  • Familiarity with social media promotions, particularly on LinkedIn
  • Availability for after-hours on-call responsibilities

Responsibilities

  • Develop and execute outreach strategies targeting key healthcare organizations
  • Build and nurture relationships with referral sources to enhance business growth
  • Deliver professional presentations to influence prospective clients
  • Engage in networking events and community activities to promote services
  • Educate referral sources about the organization’s offerings and benefits
  • Collaborate on marketing materials and social media campaigns with the team
  • Support patient intake coordination as necessary
  • Utilize a contact management system for tracking and reporting activities

Benefits

  • Opportunities for professional development and growth
  • Engagement in community and networking events
  • Collaborative work environment
  • Supportive team structure
  • Access to integrated healthcare programs
Full Job Description
Position requirements:

MarkResponsibilities:
• Develop and implement a strategic outreach plan to target key community organizations and healthcare referral sources within assigned market to include senior living communities, hospitals, physicians, skilled nursing facilities, rehab departments, surgery centers, ortho clinics, Home Health and Hospice agencies, Elder Law Attorneys, Estate Planners, community groups and senior resources, and others appropriate to assure and assist with growing referrals to Legacy Home Care & Wellness and Legacy Better at Home.
• Establish new and ongoing relationships with targeted accounts and referral sources identified in individualized Marketing Pathway to increase referrals and achieve business growth goals
• Prepare and conduct professional presentations, public speaking engagement, and In-services to organizations and groups where prospective clients and/or referral sources can be reached or influenced
• Attend networking events, conferences, and other community activities to promote Legacy Home Care &Wellness and Legacy Better at Home. Events and activities include health fairs, presentations and seminars at senior centers, food banks, churches, senior living facilities, Alzheimer's/Dementia Associations, as well as various other community and senior organizations
• Educate referral sources on the benefits and services offered by Legacy Home Care and Wellness, Legacy Better at Home, as well as all integrated programs available through Legacy Healthcare Services
• Collaborate with the marketing team to develop promotional materials and campaigns, as well as engage in social media promotions via professional sites such as LinkedIn
• Assist with patient-care intake and coordination of services as needed
• Use contact management system to track and report on activity as well as monitor account development status and plan next steps; reviews reports and activity with supervisor on weekly basis.
• Rotate on-call responsibilities-the ability to take call after hours-with other staff as needed
• Support and grow the Home Solutions services by keeping abreast of industry and community trends and referral opportunities
Key Performance Expectations
• Achieve established performance goals and key performance indicators (KPIs) related to referral growth and admissions.
• Maintain required levels of sales and market development activity to support organizational growth objectives.
• Ensure accurate, timely, and complete documentation of customer interactions and sales activities within the CRM.

Pay Range

USD $75,000.00 - USD $90,000.00 /Yr.

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