NorthStar Memorial Group

Managing Partner, Operations

NorthStar Memorial Group$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of business or military leadership experience
  • Preferred experience in cemetery and funeral home operations
  • Strong business acumen and analytical decision-making skills
  • Demonstrated people leadership skills, with an emphasis on coaching and developing teams
  • Ability to balance strategic planning with hands-on execution
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Responsibilities

  • Lead funeral home and cemetery operations to ensure excellence and compliance
  • Drive growth and profitability by achieving sales and revenue targets
  • Recruit, coach, and develop employees while embodying company values
  • Foster a culture of accountability and continuous improvement
  • Engage with the community through event planning and outreach initiatives
  • Strengthen local relationships to enhance area reputation as a trusted service provider

Benefits

  • Autonomy to lead and make impactful decisions
  • Support from a collaborative organization
  • Opportunities for personal and professional growth
  • Focus on serving families during significant life events
  • Recognition of dedication and potential, promoting ethical leadership
Full Job Description
NorthStar Memorial Group is seeking an exceptional Managing Partner of Operations to lead funeral and cemetery operations at Eternal Light Memorial Gardens in Boynton Beach, FL.

This role is designed for a true leader with strong operational and business acumen, a passion for developing people, and the ability to drive results with integrity and purpose.

As Managing Partner, you are fully accountable for the success of funeral home and cemetery operations. You will set a clear vision, establish fair and achievable goals, and create an environment where every team member understands how their contribution drives growth and long-term success. Dedication is valued here, potential is recognized, and ethical leadership is celebrated.

At NorthStar, our collaborative Managing Partner structure empowers leaders to think and act like owners. You'll have the opportunity to make a lasting impact on families, on your team, and on the community while championing the entrepreneurial spirit that defines our organization.

What You'll Do
  • Lead overall funeral home and cemetery operations, ensuring excellence, compliance, and a first-class family experience
  • Drive growth and profitability, achieving case volume and revenue targets through disciplined execution and leadership
  • Recruit, coach, develop, and inspire employees by modeling NorthStar's core values, mission, and standards
  • Build a culture of accountability, collaboration, and continuous improvement
  • Represent Eternal Light in the community through event planning and engagement, including holiday observances, state memorial days, and outreach to churches, hospitals, nursing homes, and community centers
  • Strengthen community relationships and enhance the location's reputation as a trusted service provider

What You Bring
  • 5+ years of experience of business or military leadership with a demonstrated understanding of both sales and operational management
  • Cemetery and funeral home operations preferred
  • Strong business acumen, problem-solving ability, and analytical decision-making skills
  • Proven people leadership experience, including coaching, developing, and leading teams
  • Comfort operating as a hands-on leader who can balance strategy with execution
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)

Why NorthStar

At NorthStar Memorial Group, we believe great leaders build great teams and meaningful experiences follow. This role offers the autonomy to lead, the support of a collaborative organization, and the opportunity to grow personally and professionally while serving families at life's most important moments.

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