CDW Corporation

Managing Consultant Engineer - ServiceNow - Digital Velocity

CDW Corporation • $138K — $193K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree and 7+ years of IT Infrastructure experience, including 3 years with large enterprise cross-brand projects, or 11+ years of experience in a similar capacity.
  • Familiarity with eProcurement Process, ServiceNow HAM, SAM, CMDB, and building ServiceNow store applications.
  • Ability to multitask under tight deadlines in a fast-paced environment with strong organizational and problem-solving skills.
  • Experience as a trusted Technical Advisor, maintaining client relationships and facilitating effective communication across departments.
  • Excellent written, presentation, and verbal communication skills, particularly in presenting technology recommendations to clients.
  • Proven ability to research and evaluate complex technology solutions and present findings effectively to meet client needs.
  • History of reskilling in new technologies with an understanding of client benefits.

Responsibilities

  • Lead project teams and guide coworkers and clients in solution design and development.
  • Create business cases and financial justifications for customer deliverables and presentations.
  • Oversee technical solutions across multiple projects to ensure cohesive approaches and visibility to delivery teams.
  • Address or escalate budget issues identified during projects proactively.
  • Ensure quality assurance for SOW requests, performing peer reviews for technical accuracy.
  • Maintain client relationships and serve as a trusted Technical Advisor, facilitating communication between departments and clients.
  • Support internal account teams with the development of proposals, quotations, and presentations.

Benefits

  • Competitive benefits package with access to comprehensive health plans and employee wellness programs.
  • Opportunities for professional development, including training programs and support for certifications.
  • Flexible working arrangements to promote work-life balance.
  • An annual bonus target of 10% based on performance and plan terms.
  • A culture promoting innovation and the integration of AI into work processes.
Full Job Description

Job Summary

The Managing Consulting Engineer makes innovative and ingenious contributions to ServiceNow specific solution/product design and implementation, based on understanding of applicable technology and how it can be applied to solution design, considerations of system-wide impact and business issues for clients.Provides technicalexpertisein analyzingclientsrequirements to developServiceNow services offerings across multiple technology solutions that provide significant value. Supports complex engagements across multiple geographies.

Whatyouwilldo:

  • Leadproject teams, directingcoworkerand client teams in solution design and development.
  • Provide leadership in creating business cases, financial justification and solution benefit content for customer ready deliverables and presentations.
  • Aggregate oversight of technical solutions across multiple projects to ensuresynergyin our approach and broad visibility to the solutions delivery team
  • Proactively addresses or escalates any budget issues that areidentifiedduring the project.
  • Quality Assurance for SOW requests that meet triggers for size, cross brand, and complexity.Perform peer review of deliverables from other team members for technical content to ensure accuracy.
  • Maintain client relationships as a trusted Technical Advisor. Serve asfocalpoint for communications between multiple departments and clients, when necessary, using experience and judgment tocommunicate effectively to all parties. Recommend solutions supporting client account teams with development of proposals, quotations, and presentations.

What we expect of you:

  • Bachelors degree and 7+years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects. Or,11+yearsof IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects.
  • Must be familiar with eProcurement Process, ServiceNow HAM, SAM and CMDB and building ServiceNow store applications.
  • The candidate mustdemonstratethe ability to multitask and prioritize workload under tight deadlines in a fast-paced environment. They should have proven organizational, time-management, problem-solving, and follow-up skills. They should also be able to manage and escalate technical issues to theappropriate vendorsupport team.
  • The candidate will be expected tomaintainclient relationships as a trusted Technical Advisor and serve as the focal point forcommunicationsbetween multiple departments and clients when necessary. They should be able to take a lead technical role in reviewing and editing deliverables produced by other Engineering and Consulting teams.
  • Provide technicalexpertisein analyzingclientsrequirements to develop ServiceNow offerings.Should also be able to recommend solutions and support internal account teams with the development of proposals, quotations, and presentations.
  • Excellent written, presentation, and verbal communication skills arerequired, including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients.
  • Proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in a manner that meets clients needs.Must be able to act calmly and productively when confronted with change, ambiguity, and risk, and deal constructively with problems that do not have clear solutions or outcomes.
  • Demonstratedexperience applying lessons learned to unique problems and a history ofreskilling onnew technologieswith the ability todeterminebenefits for clients.
  • Should have the ability and willingness to travel as needed to other CDW locations or client sites.
  • A valid U.S. drivers license isrequired.

Payrange: $138,000- $193,200depending on experience and skill set
Annual bonus target of10%subject to terms and conditions of plan
Benefits overview:https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

Were looking for people who bring curiosity, a learners mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhancesnot replaceshuman creativity and decision-making. You dont need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one thats curious, adaptive, and ready to explore whats possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About CDW Corporation

CDW is a provider of IT solutions for business, government, education, and healthcare. It features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company’s solution architects offer expertise in designing customized solutions, while its advanced technology engineers assist customers with the implementation and long-term management of those solutions. Headquartered in Vernon Hills, Illinois, With a balanced portfolio of 250,000 small-, medium- and large-sized customers, CDW generated net sales of $10.1 billion in 2012, and employs more than 6,800 coworkers in 25 locations across the U.S. and Canada. Founded in 1984 by entrepreneur Michael Krasny, CDW pioneered the business model that melds personalized business-to-business technology distribution with advanced technology services. Today, CDW is ranked No. 31 on Forbes’ list of America’s Largest Private Companies and No. 267 on the FORTUNE 500 list of America’s top companies.

CDW Corporation Careers

Join the vibrant team at CDW Corporation, a leading provider of technology solutions and services, where innovation, leadership, and growth are at the heart of what we do. As a powerhouse in the tech industry, CDW Corporation offers unparalleled job opportunities to both seasoned professionals and those at the start of their careers.

Work You’ll Do

At CDW Corporation, you’ll be part of a culture that cherishes diversity, innovation, and leadership. Our team is composed of over 10,000 strong, dedicated professionals who lead the way in technology and consulting services. We are committed to helping some of the world’s most well-known companies navigate their digital transformation journeys.

Explore Professional Growth and Development

CDW Corporation is not just a company; it's a place where you can shape your future. With a variety of career paths available, your professional growth is supported by robust training programs, diversity training, and opportunities for leadership development. We believe in fostering a culture where innovation thrives and where our employees are encouraged to develop new skills and gain valuable experiences.

Internship Programs

Kickstart your career with CDW Corporation’s dynamic internship programs. These opportunities allow you to apply your skills in real-world scenarios, ensuring you gain the experience and insights needed to excel. Our internships are designed to transform students into professionals by involving them in projects that promote problem-solving, networking, and professional growth.

Join Our Team

Discover the wide range of job opportunities at CDW Corporation, from technology to business management. Each position offers a chance to work on transformative technology solutions while building a career that aligns with your passions and skills.

Benefits of Working at CDW Corporation

Choosing to work at CDW Corporation means opting for a career that comes with competitive benefits designed to support you and your family. These include health, dental, and vision insurance, employee wellness programs, and generous retirement plans. Our commitment to employee well-being is reflected in every aspect of our corporate structure.

Inclusive Hiring Process

Our hiring process is designed to be transparent and inclusive, ensuring that all candidates, regardless of background, feel valued from the initial interview through to potential employment. We look for passionate, curious, and innovative team players who are ready to drive change. Prepare your resume, sharpen your interview skills, and get ready to join a team that’s at the forefront of the technology sector.

Stay Connected

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Explore Jobs at CDW Corporation

Search open positions that match your skills and interests on our careers page. Whether you’re looking to contribute your experience or start fresh, CDW Corporation offers a path for you. [SEARCH CDW JOBS] Join CDW Corporation and be part of a team that values professionalism, opportunity, and innovation. Let’s shape the future together!
Learn more about CDW Corporation
Size
13,900 employees
Market Cap
$24.1 billion
Industry
Information Technology
Net Income
$788.4 million
Founded
1984
5 Year Trend
+8.8%
Revenue
$18.4 billion
NASDAQ
CDW
* Ladders Estimates

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