This role is work-from-anywhere in Quebec, Canada.
What you will do:The
Managing Broker will be responsible for assisting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations at the provincial level. Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker/manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, an aptitude for leading and inspiring teams, a collaborative approach and a boundless work ethic. They must be a "people-person" but also possess the ability to implement systems and processes.
How you will make an impact:- As a key participant on the eXp Realty provincial leadership team, she/he ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
- Timely and promptly responds to agents request for assistance
- Promptly assist agents with necessary processes to ensure quick transfer of license
- Coordinates distribution of inbound mail
- Liaison between agents and other internal departments when necessary
- Periodic Face To Face meetings to cultivate Trust and Community
- Promote practices to better ensure the safety and well-being of all agents
- Promote a culture that is positive and supportive, upholding the core values of eXp Realty including collaboration, transparency, integrity, agile, agent-centric, and relationship focused Brokerage Operations
- Assists the Provincial Designated Managing Broker/Broker of Record in all duties delegated to them
- Recognizes and adheres to the employee/employer model, guidelines and direction as an eXp Realty Leadership Staff member
- Embraces utilizes and promotes the eXp technology, tools & platforms Realty World Campus and cloud environment
- Engages in active involvement with local, provincial and Canadian Real Estate Association and is the secondary point person for eXp's relationship with the associations and Multiple Listing Services
- Performs contract review to ensure legal and contractual compliance of transactions in a timely manner
- Collaborates with the Managing Director, DMB, and the eXp Legal Department to ensure that eXp Provincial brokerage operations comply with all applicable laws and regulations including provincial license law
- Monitors provincial performance goals and works with the DMB on the accountability for their achievement
- Works with the DMB to ensure the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
- Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals
- Provides oversight of customer facing marketing activities
- Mediates issues between eXp agents within the province when required
- Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations
- Works hand-in-hand with eXp Growth Leaders for the overall success of eXp Realty in their province
- Provides monthly report to leadership regarding Brokerage Operations key indicators
- When applicable, provides leadership, support and oversight to the Compliance Review Specialist
- Regularly conducts training to enhance agent's knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act and Anti-Spam Regulations
- Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
- Provides guidance and support to agents as needed
- Your job includes any EXPI entity, in your area, that may be assigned
- Technology Leadership & Enablement:
- Each Managing Broker at eXp Realty Canada is also accountable for driving technology adoption, agent enablement, and digital innovation aligned to eXp's agent-centric, cloud-based brokerage model.
- Technology Leadership Responsibilities:
- Champion adoption and fluency across eXp's core platforms (e.g., Skyslope, Slack, CRM of Choice, My eXp etc.).
- Partner with internal tech and training teams to pilot, localize, and operationalize new technology rollouts.
- Monitor province-wide agent adoption metrics, flag friction points, and recommend solutions.
- Provide frontline support to agents and staff on transactions, system navigation, and tech compliance workflows.
- Agent & Staff Enablement:
- Lead or co-facilitate provincial training sessions on regulatory updates and new systems.
- Collaborate with national teams to tailor training resources for provincial requirements.
- Maintain a resource library or knowledge base to reduce repetitive agent inquiries.
- Innovation & Feedback Loop:
- Liaise between field operations and national tech teams to identify local challenges.
- Participate in innovation pilots (e.g., DocAI testing, automation workflows).
- Share insights on agent satisfaction and tech blockers to inform upgrades and enhancements.
How you will grab our attention:- Holds an active real estate broker designated license AEO with continuing education credits in real estate management and legal compliance
- A keen interest in and high level, experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code of Ethics and MLS Rules and Regulations
- Proven track record of managing a medium to large brokerage firm, specifically from an operations or compliance perspective
- Ability to lead and motivate others including a track record of developing staff and maintaining a high standard of employee relations
- Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
- Highly collaborative and capable of working with internal partners to facilitate successful results both in person and in a virtual environment
- Think operationally and strategically to achieve business goals
- Able to drive results and meet goals with a strong sense of urgency
- Ability to make quick decisions and solve problems using good judgment
- Possess the highest degree of integrity
- Willingness and ability to travel
- Ability to work from a remote environment
- Member in good standing of the Canadian Real Estate Association and local council
- A working knowledge of Broker Wolf and SkySlope EZ MAX Preferred
- Designated Managing Brokers will adhere and abide by all requirements of the council.
- Must be bilingual (Eng/Fr)
If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply!
What eXp provides:- Employer paid Medical coverage, as well as Dental & Vision benefits
- Company supplied equipment; laptop, monitor, headset
- RRSP with up to a 4% match
- Fully remote environment
- Amazing company culture
