Position: Manager, Work Integrated Learning
Location: London, ON
Position Type: Full-time, 3-year renewable contract
Status: This posting is for an existing vacancy.
Hiring Range: $74,800 - $93,551
Application Deadline: Wednesday, September 16th, 2026 at 11:59 PM EST
Position Overview: As the Manager, Work Integrated Learning (WIL) at Ivey Business School, you will be at the forefront of delivering transformative experiential learning for students across three distinct initiatives: the HBA Co-op, the MSc Business Analytics Internship, and the MBA Internship. Reporting to the Director, Corporate Recruiting, you will serve as the lead for internship delivery - managing all aspects of program administration, student support, employer liaison, recruitment logistics, academic coordination and compliance.
This role requires a highly organized, relationship-oriented professional who thrives in a complex, multi-stakeholder environment, exercises sound judgement, and is committed to continuous improvement of student and employer experiences year over year.
You will also delegate recurring administrative tasks to a part-time Program Assistant.
Qualifications: 1. Program Operations & Student Experience - Provide leadership in the end-to-end delivery of internship programs, ensuring students are well-supported and program requirements are met.
- Develop and execute program timelines, materials, and student onboarding processes, ensuring consistency across cohorts.
- Oversee cyclical student communications throughout the internship lifecycle, including preparation, recruitment, employment, and completion.
- Provide managerial guidance to students on program requirements, timelines, and job search strategies, liaising with the Career Coaching team for additional support.
- Monitor student progress and internship outcomes, proactively addressing gaps in documentation or milestone completion.
- Coordinate key milestones such as application deadlines, interviews, offer acceptances, and internship start dates.
- Delegate cyclical tasks to the part-time Program Assistant and provide oversight to ensure timely completion.
2. Employer Engagement & Recruitment Process- In close collaboration with the Corporate Recruiting team, build and manage relationships with corporate partners and lead all aspects of the internship experience with the corporate partners.
- Act as the primary liaison for corporate partners post-internship, ensuring a positive employer experience.
- Collaborate with the Career Management operations team on the internship posting process, helping to ensure postings are accurate, inclusive, and aligned with program standards.
- Provide ongoing support and communication to internship supervisors and students throughout the internship cycle, proactively addressing questions, resolving issues, and ensuring a positive and successful internship experience.
3. Program Evaluation & Continuous Improvement - Lead efforts to evaluate internship programs and identify opportunities for enhancement.
- Design and administer evaluation processes for students and employers, collecting feedback on program effectiveness.
- Collaborate with Career Management's Data Insights and Analyst team member to analyze feedback and outcomes to inform continuous improvement initiatives.
- Coordinate post-cycle debriefs with internal teams, identifying lessons learned and planning for future cohorts.
- Collaborate with marketing teams to highlight student success stories and enhance program visibility.
4. Academic & Faculty Coordination - Collaborate with faculty and academic teams to integrate internships into the curriculum and ensure alignment with academic standards.
- Partner with Faculty Directors and Program Directors to align program components with academic deliverables, including syllabi, assignments, and evaluation criteria.
- Maintain and update course materials and learning platform content for internship-related courses.
- Lead weekly educational sessions for MSc BA students (Friday classes), including logistics, guest/alumni outreach, and moderated discussions.
- Administer mid-term and end-of-term supervisor evaluation surveys, compiling results for faculty review.
- Ensure students complete academic deliverables related to their internships; flag concerns to academic teams as needed.
5. International Student & Compliance Support - Ensure international students can participate in internships without disruption by managing regulatory compliance and permit processes.
- Prepare work permit support letters for international students; respond to requests promptly.
- Collaborate with Western International to ensure international students have access to all requisite information (e.g., visa-permit requirements, timelines, and processes).
- Ensure work permit submissions and application statuses are tracked, and delegate reminders and follow-up as needed.
- Maintain accurate records of student eligibility, documentation status, and permit submissions.
Candidates must be willing and able to travel for a minimum of five days per month as part of this role.QualificationsEducation & Experience- Bachelor's degree in a relevant field (e.g., Business Administration, Human Resources, Education, or related discipline); Master's degree preferred
- Minimum of 3 years of relevant professional experience in program management, student services, or corporate relations
- Proven track record in managing complex, multi-stakeholder programs with cyclical components
Skills & Abilities- Proficiency with learning management systems (e.g., Learn or Canvas) for program administration.
- Experience with recruitment platforms 12Twenty to manage internships, student applications, and employer engagement.
- Strong organizational abilities to manage complex, multi-stakeholder programs effectively.
- Advanced verbal communication skills for liaising with corporate partners, faculty, staff, and students.
- Analytical skills for evaluating program feedback and outcomes to inform continuous improvement.
- Proven relationship-development skills to effectively and enthusiastically persuade employers to participate in Ivey's WIL programming.
- Demonstrated desire to take initiative to identify new opportunities and iterate programs.
- Professional, clear, and persuasive written communication skills.
- Proven ability to analyze and interpret information to make sound recommendations.
- Effective utilization of AI tools as a research and problem-solving partner, leveraging AI to analyze program data, generate insights, and streamline operations such as communication workflows, recruitment strategies, and feedback analysis.
- Proficiency in relevant software tools (e.g., MS Office, 12Twenty, Qualtrics, LinkedIn)
- Knowledge of co-op work permit processes and compliance requirements (preferred)
What We Offer:- A collaborative and engaging work culture
- Opportunity to join a community of people-focused professionals
- Market competitive compensation with annual increases available
- Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, short- and long-term disability programs, no waiting period required.
- Enhanced mental health benefits coverage and resources.
- Life and AD&D insurance for you and your family.
- Out-of-country travel insurance.
- Employee and Family Assistance Program.
- Pregnancy and Parental top-up leave program.
- A generous group retirement savings plan with 7.5% employer contributions.
- Vacation starting at 15 days per year plus 2 paid Ivey Personal Days.
- Paid time off during the School's December holiday closure.
- Numerous campus-wide arts, culture, and sport events.
- Supports for professional development and career progression opportunities.
Application:If you're excited about joining Canada's leading business school and meet the qualifications, please submit your resume and cover letter via the Ivey Careers page by the application deadline.
*Please note only selected candidates will be contacted.
