Wave

Manager, Supply Chain

Wave • $80K — $95K *
Riverside, CA 92503In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field
  • Valid driver's license
  • Forklift safety certification
  • Warehouse experience - 5+ years
  • Supervisory experience - 2+ years
  • Knowledge of CATV parts and equipment is preferred
  • Ability to communicate clearly and professionally in English.

Responsibilities

  • Supports efforts to enhance the customer experience and operational efficiency.
  • Manages assets, budgets, and personnel for field Supply Chain operations.
  • Hires, motivates, and manages staff performance and safety standards.
  • Schedules work to ensure continuous operations, including overtime and temporary staffing management.
  • Oversees inventory and distribution logistics in partnership with 3PL providers.
  • Communicates and upholds company policies regarding materials and inventory management.
  • Conducts audits and monitors inventory levels to prevent stock discrepancies.

Benefits

  • Career growth opportunities within a large organization
  • Emphasis on employee safety and management training
  • Access to a robust logistics and operational support framework
  • Participation in company business continuity initiatives
  • Collaboration across multiple departments for a comprehensive work experience.
Full Job Description
Job Summary

Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications' customers via a physical supply chain. May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.

Responsibilities

Responsibilities
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.


  • Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.


  • Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.


  • Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.


  • Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.


  • Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.


  • Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.


  • Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.


  • Conducts and/or directs required materials audits, inventory events, etc.


  • Actively and consistently supports all efforts to simplify and enhance the customer experience.


  • Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.


  • Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.


  • Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.


  • Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.


  • Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.


  • Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.


  • Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.


  • Conducts and/or directs required materials audits, inventory events, etc.


  • Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.


  • Manages disposition of damaged, surplus, or decommissioned material.


  • Maintains a high standard of housekeeping, cleanliness, safety, and organized storage/placement of equipment and materials.


  • Identifies and implements continuous process improvement and standardization opportunities.


  • May perform other duties as assigned.


Qualifications

Required Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to prioritize workloads
  • Ability to handle multiple projects and deadlines
  • Ability to maintain accurate records
  • Ability to work independently
  • Ability to operate Microsoft Office Suite and bar coding equipment
  • Knowledge of basic mathematics
  • Ability to analyze and interpret data
  • Ability to effectively present information to management
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties

Required Education
  • Bachelor's degree in Business or related field
  • Valid driver's license
  • Forklift safety certification

Required Related Work Experience and Number of Years
  • Warehouse experience - 5+
  • Inventory or warehouse application experience - 1-3
  • Supervisory experience - 2+

Preferred Skills/Abilities and Knowledge
  • Knowledge of logistics
  • Knowledge of CATV parts and equipment


Working Conditions
  • Warehouse environment
  • Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
  • Ability to bend/squat/kneel
  • Ability to lift 40-60 lbs. and occasionally up to 80 lbs.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

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