Wave

Manager, Strategic Sales Engineer

Wave$100K — $130K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in Sales Engineering leadership role.
  • 8+ years sales engineering experience in telecommunications.
  • Experience with VPN, VoIP, and WAN fiber services.
  • Bachelor's degree in engineering, computer science, or related field.
  • Familiarity with corporate data security methods and Metro Ethernet technologies.
  • Strong presentation and proposal design skills.

Responsibilities

  • Collaborate with sales teams to promote Spectrum Business products effectively.
  • Conduct a comprehensive 10-week paid sales training for new hires.
  • Provide strategic direction and performance reporting for Sales Engineering activities.
  • Recruit, train, and develop new team members hands-on.
  • Evaluate team performances and assign suitable projects accordingly.
  • Lead internal training sessions and technical product reviews.
  • Act as liaison across departments to address pre- and post-sale challenges.

Benefits

  • 10-week paid sales training program recognized with a Brandon Hall Group gold award.
  • Opportunities for face-to-face client engagements across varied locations.
  • Mentorship in team development through hands-on programs.
  • Dynamic work environment with a blend of remote and in-office work.
  • Regular internal training to keep team skills updated.
Full Job Description
Job Summary

Do you want to manage a team that supports technical pre-sale and post-sale activities? You can do that. Ready to mentor teams to outline cost-effective combinations of data, voice, cloud and video services? As the Manager of Sales Engineering, National Accounts at Spectrum Business, you can do that.

Responsibilities

Be part of the connection:

You work closely with sales teams to showcase the benefits of Spectrum Business products. You share your product knowledge and motivate clients to share in that enthusiasm through informative technical sales proposals and presentations.

How you can make a difference:
  • Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Provide direction, vision, budgeting, forecasting, staff evaluations, monitoring and reporting on all Sales Engineering activity.
  • Recruit, hire and train team members using a hands-on team development program.
  • Evaluate and identify engineering team performances and assign projects.
  • Conduct internal training sessions and technical product reviews.
  • Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
  • Serve as the liaison with internal departments to resolve pre- and post-sale issues.
  • Manage the requirement-gathering process and provide face-to-face client consultations.


Qualifications

WHAT YOU BRING TO SPECTRUM BUSINESS

Required qualifications:
  • Experience: Two or more years of experience in a Sales Engineering leadership role; Eight or more years of sales engineering experience in a telecommunications environment; Experience selling VPN, VoIP and WAN fiber-based services.
  • Education: Bachelor's degree in engineering, computer science or a related field.
  • Technical skills: Familiar with corporate data security methods; Expert in Metro Ethernet technologies (VPLS, EPL, EVPL and ELAN), LAN, WAN, network management and dynamic routing protocols (BGP, RIP and OSFP); Knowledge of DNS, TCP/IP and firewalls; Proficient in Microsoft Office.
  • Skills: Presentation, proposal design and English communication skills.
  • Abilities: Dead-line driven with the ability to multi-task and manage change.
  • Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications:
  • Experience leading teams focused on hyperscalers, neoclouds providers and/or ultra-highspeed connevtivity strategy
  • CCNP, CCIP or CCIE.
  • Vendor or sales experience.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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