Global Payments

Manager, Strategic Partnerships & Business Development – SMB Retail/Small Business & Restaurants

Global Payments$110K — $119K *
US-AnywhereRemote in Atlanta, GA
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years experience in strategic partnerships or business development
  • Experience managing technology partnerships or SaaS platforms
  • Knowledge of partner lifecycle management and go-to-market planning
  • Strong project and program management skills
  • Ability to effectively collaborate across multiple teams
  • Excellent communication and relationship management skills
  • Highly organized with attention to detail

Responsibilities

  • Own and grow the SMB Retail and Restaurant partner ecosystem
  • Build and manage strategic partner relationships
  • Lead partners from onboarding through launch
  • Drive cross-functional alignment across various teams
  • Champion operational excellence with scalable processes
  • Partner with sales teams to accelerate go-to-market success
  • Remove barriers and manage execution effectively

Benefits

  • Competitive salary and benefits package
  • Opportunities for skill growth and career advancement
  • Access to learning and development experiences
  • Inclusive team environment encouraging input and ideas
  • Time for community engagement and charity initiatives
  • Global employee assistance program for wellbeing support
  • Recognition through a platform celebrating achievements
Full Job Description

Make your mark at one of the biggest names in payments. We’re looking for a Manager, Strategic Partnerships & Business Development to join our ever-evolving Genius POS Partnerships team and help shape the future of global commerce.

In this role, you’ll drive the growth of our SMB partner ecosystem by building strategic technology partnerships, launching go-to-market initiatives, and creating seamless partner experiences. Working across product, sales, marketing, and operations, you’ll help expand the reach of Genius POS, deliver value for customers, and support Global Payments’ mission to help businesses grow through innovative commerce and technology solutions.

What you’ll own  

  • Own and grow the SMB Retail and Restaurant partner ecosystem, identifying strategic opportunities that expand the Genius POS platform and drive business growth.
  • Build and manage strategic partner relationships, developing joint business plans, success metrics, and growth initiatives that deliver long-term value for partners and Global Payments.
  • Lead partners from onboarding through launch and ongoing success, ensuring a seamless experience and strong commercial outcomes across the partner lifecycle.
  • Drive cross-functional alignment across product, technical integrations, sales, marketing, operations, and customer success teams to deliver successful integrations, launches, and partner outcomes.
  • Champion operational excellence, creating scalable processes, performance metrics, and best practices that improve partner experience and support ecosystem growth.
  • Partner with sales and commercialization teams to accelerate go-to-market success, increasing partner adoption, pipeline generation, and revenue opportunities.
  • Remove barriers and drive execution, proactively managing partner priorities, timelines, and business milestones to ensure successful launches and lasting business impact.
   

What you bring  

  • Bachelor's degree required.
  • 5+ years of experience in strategic partnerships, partner management, business development, channel programs, account management, or customer success.
  • Experience managing technology partnerships, ISVs, SaaS platforms, integrations, or partner ecosystems.
  • Experience managing business relationships throughout the partner lifecycle, including onboarding, enablement, integration coordination, go-to-market planning, and ongoing partner management.
  • Strong project and program management skills with the ability to manage multiple partner initiatives simultaneously.
  • Proven ability to collaborate effectively across Product, Technical Integrations, Sales, Marketing, Customer Success, Support, and Operations.
  • Strong communication and relationship management skills with the ability to manage partner expectations, timelines, and competing business priorities.
  • Highly organized with exceptional attention to detail, operational execution, and process improvement.

It’s a bonus if you have   

  • Experience managing SMB technology partner ecosystems.
  • Experience within restaurant technology, hospitality technology, retail technology, POS, payments, or SaaS platforms.
  • Experience supporting API, integration, or platform partnerships.
  • Experience developing partner enablement programs and joint go-to-market initiatives.
  • Experience supporting reseller, referral, dealer, channel, marketplace, or strategic partner programs.
  • Familiarity with CRM, partner relationship management (PRM), and project management platforms.

Our perks - what we’ll bring for you  

We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.  

  • A competitive salary and benefits package that recognizes your contribution  

  • Opportunities to grow your skills and build your career within a global business  

  • Access to learning, development and on-the-job experiences that expand your expertise  

  • A supportive, inclusive team environment where your ideas and input matter  

  • Time to give back through community and charity initiatives  

  • A global employee assistance program to support your wellbeing  

  • Recognition through a global platform that celebrates your achievements.  

https://jobs.globalpayments.com/en/why-global-payments/benefits/  

  

$110,000- $119,000 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. 

 

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship. 

 

#LI-DC1   

#LI-Hybrid 

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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