UnitedHealth Group

Manager, Strategic Initiatives - San Juan, PR

UnitedHealth Group • $108K — $130K *
San Juan Capistrano, CA 92675In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years leading complex initiatives and cross-functional execution in a matrixed organization
  • 5+ years translating broad direction into executable plans and governance structures
  • 5+ years managing projects covering risks, issues, and executive reporting
  • 3+ years influencing senior stakeholders without direct authority
  • Proficient in Microsoft Office tools: Word, Outlook, Excel, PowerPoint
  • Bilingual in English and Spanish (verbal and written)
  • Ability to work flexible hours to accommodate US time zones

Responsibilities

  • Mobilize initiatives by creating assignment charters and integrated execution plans
  • Confirm stakeholders, decision rights, and handle execution risks
  • Establish governance forums and manage review cadences
  • Prepare reviews focused on outcomes and document actions
  • Coordinate implementation across various stakeholders and track milestones
  • Address execution gaps and escalate issues to leadership as needed
  • Maintain a comprehensive overview of risks and decisions

Benefits

  • Opportunities for performance recognition and rewards
  • Development programs for career advancement
  • Challenging work environment with clear expectations
  • Supportive culture for achieving role success
  • Possibility for flexible working hours to accommodate business needs
Full Job Description
Position Summary

Positions in this function serve as deployable general management execution leaders for the Puerto Rico Geo Leadership Office. This position is assigned to a defined strategic initiative, project, or connected workstream for a specified period and establishes the structure required to convert approved direction into clear plans, accountabilities, governance, decisions, implementation, and measurable outcomes.

This role coordinates work across functions and organizational boundaries, maintains visibility of progress and execution risk, prepares decision-ready escalations, and drives commitments through completion and transition. Assignments may support People priorities, operating model improvements, capability development, workforce transformation, AI adoption, portfolio evolution, cost and productivity, or other priorities selected by the Geo Leader.

Primary Responsibilities

  • Mobilize assigned initiatives by converting an approved priority into a clear assignment charter and integrated execution plan, including scope, outcomes, deliverables, milestones, workstreams, completion criteria, and required resources
  • Confirm stakeholders, accountabilities, decision rights, dependencies, and escalation routes; surface ambiguity, conflicting expectations, missing inputs, and delivery constraints before they become execution failures
  • Establish and manage fit-for-purpose governance forums, review cadences, RACI models, and decision gates
  • Prepare and facilitate reviews centered on outcomes, exceptions, risks, decisions, and corrective action; document decisions and translate them into named actions, due dates, and clear ownership
  • Coordinate implementation across functional, operational, capability, and enterprise stakeholders; monitor milestones and commitments, follow up proactively, and identify delays early
  • Resolve execution gaps within delegated authority and prepare decision-ready escalations when leadership action is required
  • Maintain an integrated view of risks, issues, assumptions, dependencies, and pending decisions, including impact, urgency, mitigation, ownership, and escalation requirements
  • Present material issues with facts, options, implications, and a clear recommendation; track mitigation and resolution through closure or formal transfer
  • Develop concise dashboards and executive progress briefs that show outcomes, milestones, risks, decisions, adoption, and next actions
  • Partner with the functional owner to establish baselines, targets, and evidence of value; identify when completed activity is not producing the intended adoption or business outcome
  • Coordinate implementation readiness across processes, people, communications, training, technology, and controls, as applicable
  • Document the sustained operating process, transfer remaining responsibilities to the permanent owner, and conduct close-out reviews capturing results, open items, and lessons learned
  • Use approved AI and Microsoft 365 tools to accelerate synthesis, meeting follow-up, action tracking, reporting, risk identification, and first-draft development, maintaining human review and functional accountability for decisions and final deliverables
  • Operate without assuming financial approval authority, talent or organizational design decisions, legal or compliance determinations, or permanent ownership of a functional process after the agreed transition point
  • Solve complex problems independently and work with minimal direction; other duties may apply


ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of Progressive experience leading complex initiatives, programs, transformation, operating model work, or cross-functional execution in a matrixed organization
  • 5+ years of Experience converting broad direction into executable plans, governance, accountabilities, milestones, decisions, and measurable outcomes
  • 5+ years of Project or program management experience covering risks, issues, dependencies, benefits, and executive reporting
  • 3+ years of Experience influencing senior stakeholders and coordinating outcomes without direct authority
  • Experience with Microsoft Tools: Microsoft Word, Microsoft Outlook, Microsoft Excel, and Microsoft PowerPoint
  • Bilingual proficiency in English and Spanish (verbal and written)
  • Ability to work 40 hours per week during standard business operating hours, with flexibility to support occasional meetings across US time zones based on business need


Preferred Qualifications:

  • Advanced degree in business, healthcare administration, strategy, project management, analytics, or a related discipline
  • PMP, Agile, Scrum, Lean Six Sigma, Prosci, or comparable certification
  • Experience in healthcare operations, shared services, global capability environments, or regulated businesses
  • Experience with governance design, operating models, strategic work intake, change execution, or benefits realization
  • Experience using approved AI-enabled productivity tools to improve synthesis, reporting, and follow-through
  • Demonstrated ability to enter an unfamiliar workstream, learn quickly, create structure, and maintain momentum through implementation

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Healthcare
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ
UNH
* Ladders Estimates

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