Job Profile SummaryThe Manager/Director, Strategic Analytics and Operations position is responsible for analyzing complex revenue cycle, operational, and patient data to deliver actionable insights that improve financial performance and operational efficiency. This role partners with leadership and cross-functional stakeholders to access, validate, and synthesize data from disparate electronic medical record (EMR), practice management, billing, and ancillary systems to produce meaningful reporting, identify trends, support informed decision-making, and drive revenue cycle improvements across the organization.
This is a crucial early hire in the buildout of the US Urology Partners revenue cycle team. This role reports directly to the department head, the Senior VP of Revenue Cycle.
Job Description Major Duties and Responsibilities: - Cross-System Data Synthesis: Access, extract, reconcile, and synthesize data across disparate EMR, practice management, billing, and other operational systems to create accurate, comprehensive reporting and support enterprise decision-making.
- Data Validation and Integrity: Ensure the accuracy, completeness, and consistency of data used in reporting by identifying discrepancies, validating outputs, and partnering with operational teams to resolve issues and improve data quality.
- Revenue Cycle Reporting and Analysis: Develop, maintain, and enhance recurring and ad hoc revenue cycle and operational reports that provide visibility into key performance indicators such as charge capture, coding, claims, denials, collections, reimbursement, aging, and cash performance.
- Operational and Financial Insights: Analyze revenue cycle and operational performance trends, identify root causes of variances, and proactively provide actionable recommendations to improve workflows, reimbursement outcomes, and overall financial performance.
- Dashboard and Report Development: Build and optimize reporting tools, dashboards, and visualizations for leadership and operational teams using Excel, Power BI, and other reporting platforms to support routine monitoring and strategic initiatives.
- Stakeholder Collaboration: Work closely with revenue cycle, finance, operations, clinical, and IT teams to define reporting needs, translate business questions into data requirements, and deliver timely, relevant analyses.
- Continuous Improvement and Operational Impact: Support process improvement efforts by identifying reporting gaps, standardizing metrics, documenting reporting logic, and staying current on revenue cycle best practices, system capabilities, and healthcare industry changes. Leverage these reports and insights to help drive operational change with our clinical and operations teams and improve revenue cycle outcomes.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience - Bachelor's degree in finance, accounting, healthcare administration, analytics, information systems, or a related field. MBA or advance degree preferred.
- Experience in healthcare revenue cycle, provider operations, or related healthcare analytical roles strongly preferred.
- Demonstrated experience accessing, reconciling, and synthesizing data across disparate EMR, practice management, billing, and other healthcare operational systems.
- Deep experience generating, maintaining, and interpreting revenue cycle and operational reports, dashboards, and ad hoc analyses for both leadership and front-line teams.
- Advanced analytical skills with strong proficiency in Excel and reporting or business intelligence tools; SQL or similar data-query experience is a plus.
- Strong attention to detail with the ability to validate data, identify inconsistencies, and ensure reporting accuracy in a fast-paced environment.
- Working knowledge of healthcare billing, coding, reimbursement methodologies, and revenue cycle workflows is preferred.
- Excellent written and verbal communication skills, with the ability to translate complex data into clear, actionable insights.
- Self-motivated, curious, and eager to continue learning, with a positive, collaborative, and professional approach to work.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Travel Travel may be required occasionally.
Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, approximately 8 hours per workday. Occasional evening and weekend work may be required as job duties demand.
What We are Offer YouBeyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
