Manager, Special Projects

United States Tennis Association

$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Event Management
  • Bachelor’s Degree in Sports Management, Business, or related field
  • Excellent judgment and decision-making skills
  • Ability to understand and assess logistics
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office and Google Workspace

Responsibilities

  • Plan and execute special projects for the USTA BJK National Tennis Center
  • Manage vendors and agencies for project development and troubleshooting
  • Collaborate with facility operations and grounds teams for US Open sponsor activations
  • Research and summarize After Action Reports with recommendation
  • Oversee and monitor all phases of capital project work
  • Evaluate and develop improvements for the food service program
  • Coordinate with various USTA entities for successful event activations

Benefits

  • Hybrid with Flexibility work approach
  • Comprehensive medical, dental, and vision benefits
  • Generous paid time off policy including vacation and holidays
  • 401(k) with employer matching up to 6.5%
  • Resources for mental and emotional wellness
  • Additional perks like pet insurance and discounts with partners
Full Job Description

The Role

Responsible for planning, management, and execution of Special Projects for the USTA BJK National Tennis Center. Plan and develop operational plans for US Open After Action projects, US Open food service program, capital project development, and After Action Report Management.

  • Assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in the planning and execution of special projects.
  • Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site.
  • Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations
  • Manage the researching, analyzing, and summarizing of the After Action Reports. Create a report with corrective actions recommended to MD, Event Services & COO, NTC, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
  • Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work
  • Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year9s foodservice program relative to the current year9s objectives, and developing a set of prioritized improvements each year for the program.
  • Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
  • Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects. Maintain an up-to-date inventory system related to all FF&E items.
  • Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
  • Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events9 success and carry out project initiatives
  • Other duties as assigned by MD, Event Services & COO, NTC

Who You Are

  • 3+ years of experience with Event Management
  • A bachelor9s Degree in Sports Management, Business, or a related field is required
  • Excellent judgment and decision-making skills.
  • Ability to understand and assess logistics
  • Strong written and verbal communication skills.
  • Strong computer skills using Microsoft Office software and Google Workspace
  • Position is considered exempt
  • Position is considered onsite and specific to the National Tennis Center

What We Offer

 

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

 

  • Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
  • Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
  • Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
  • Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
  • Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
  • Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

 

The expected range for the annual base salary for this position is $80,000 - 90,000. This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant9s qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

 

 

 

 

 

 

Come One, Come All

 

We strongly encourage you to apply if you9re interested; we9d love to learn how you can 7serve8 our team with your unique experience!

 

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