Liberty Mutual

Manager, Software Delivery Enablement

Liberty Mutual$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of engineering leadership experience
  • Proven ability to lead teams of 15+ engineers
  • Experience with vendor and offshore delivery models
  • Modern perspective on software delivery, reliability, quality, observability, and performance
  • Track record in driving talent transformation through reskilling and capability building
  • Strong collaboration and influence skills across various teams
  • Ability to lead through change and maintain team engagement

Responsibilities

  • Lead and inspire teams focused on modern software delivery enablement
  • Manage a team of engineers to prioritize resources effectively
  • Hire, coach, and retain talent while fostering a high-performing culture
  • Collaborate with vendor teams for operational consistency and scalability
  • Identify skill gaps and support talent development
  • Work closely with stakeholders to align technical execution with business goals
  • Use KPIs to measure delivery effectiveness and team health
  • Champion modern engineering practices for improved performance and resilience
  • Provide guidance to enhance team growth and success
  • Remove delivery blockers and manage dependencies for smooth operations
  • Support team development and create mentoring opportunities
  • Build strong partnerships across technology and business domains
  • Promote agile practices and continuous improvement
  • Contribute to technology strategy and operational planning

Benefits

  • Opportunity to shape future software delivery processes
  • Work in a high-impact leadership role
  • Contribute to significant organizational modernization efforts
  • Influence the growth and development of engineering talent
  • Engagement in a culture of continuous improvement and learning
Full Job Description
Description

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

 

We’re looking for a leader who can help shape the future of software delivery — someone who brings a modern perspective on reliability, scalability, observability, quality and talent development. In this role, you will lead teams supporting software delivery enablement within GRS NA/Surety & Modernization, with primary support for the GRS Tech Mod program.

 

This is a high-impact leadership role for someone who enjoys building strong teams, modernizing engineering practices, and creating an environment where people and platforms can thrive. You’ll partner closely with Product, Architecture, Scrum, and business leaders to improve GRS developers ship software faster and more reliably, strengthen delivery outcomes, and help teams become more automated, resilient, and future-ready.

 

The right candidate will bring experience guiding larger technical teams through transformation and scaling our impact through a combination of technology and vendor partner offshore models. Just as importantly, you’ll know how to develop talent, remove friction, and create a culture of accountability, learning, and continuous improvement.

 

What You’ll Do

  • Lead and inspire squads focused on software delivery enablement, specifically the acceleration of modern software delivery though AI-driven quality, performance, observability, and resiliency capabilities.
  • Manage a team of 15+ engineers and related resources, aligning talent to the most important priorities.
  • Hire, coach, develop, and retain strong talent while helping build a high-performing team culture.
  • Partner with vendor offshore teams to drive scale, consistency, accountability, and seamless delivery.
  • Help shape the future of the team by identifying skill gaps, reskilling talent, and supporting organizational transformation.
  • Work closely with Product Owners, Scrum Masters, Architects, and business partners to align execution with business goals and product vision.
  • Use meaningful KPIs to measure delivery effectiveness, reliability, and team health.
  • Champion modern engineering practices that improve automation, observability, performance, scalability, and resilience.
  • Provide technical guidance and coaching that helps team members grow and succeed.
  • Remove blockers, manage dependencies, and improve the flow of delivery across teams.
  • Support performance conversations, development planning, and growth opportunities.
  • Create space for mentoring, stretch assignments, rotations, and special projects.
  • Build strong partnerships across technology, business, and vendor organizations.
  • Champion agile practices and continuous improvement.
  • Contribute to operating plans, technology strategy, and investment decisions.
Qualifications

What We’re Looking For

 

We’re especially interested in leaders who bring:

  • 5+ years of engineering leadership experience
  • Experience leading larger teams of 15+ engineers
  • Comfort working in vendor and offshore delivery models
  • A modern perspective on software delivery, reliability, quality, observability, and performance
  • Experience driving talent transformation through reskilling, team redesign, or capability building
  • Strong collaboration and influence skills across product, architecture, engineering, and business partners
  • The ability to lead through change while keeping teams engaged, aligned, and accountable

Why This Role

 

This is a great opportunity for a leader who wants to do more than manage day-to-day execution. In this role, you’ll help shape how teams build and operate software, influence how talent grows and evolves, and contribute to a broader modernization effort with real business impact.

 

If you’re energized by leading teams through transformation, elevating engineering practices, and building a future-ready organization, this role offers meaningful scope and the chance to make a visible difference.

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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