Job TitleManager Social Creative Producer
About your role:You will produce social-first creative content that supports brand storytelling, campaign execution, and audience engagement across priority channels. You will partner with social strategy, demand generation, creative, and brand teams to turn campaign objectives into compelling visual and multimedia content. Your work will help Fiserv deliver timely, channel-appropriate creative that strengthens brand presence and supports measurable marketing outcomes.
What you'll do:- Produce social-first creative assets across priority channels to support campaign, brand, and audience engagement goals.
- Translate briefs, campaign objectives, and channel requirements into visual content concepts and executable production plans.
- Create, edit, and deliver multimedia content, including static graphics, short-form video, motion assets, and supporting visual elements.
- Partner with social strategy, demand generation, brand, and creative stakeholders to align content with audience, campaign, and platform needs.
- Manage production timelines, asset organization, review cycles, and delivery schedules to support timely campaign execution.
- Apply platform specifications, content standards, and brand guidelines to ensure creative consistency and channel readiness.
- Evaluate content performance and audience response to inform future creative approaches and production priorities.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:- 6+ years of experience in creative production, social content production, digital design, video production, or multimedia content development.
- 6+ years of experience producing content for social media platforms using design, editing, and publishing workflows.
- Experience creating measurable, channel-specific creative assets for brand campaigns, audience engagement, and digital marketing initiatives.
- Experience using creative production tools for graphic design, video editing, motion graphics, or similar digital content development.
- Ability to manage multiple production timelines, stakeholder reviews, and asset delivery requirements with consistent quality and accuracy.
- Bachelor's degree in marketing, communications, design, media production, journalism, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:- Experience supporting demand generation or integrated marketing campaigns.
- Experience producing content in financial technology, payments, commerce, or financial services environments.
- Experience with paid social creative requirements and platform-specific asset adaptation.
- Experience collaborating with brand, legal, and compliance stakeholders in a regulated environment.
How you'll work:- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
