Hard Rock

Manager - Slots

Hard Rock$90K — $120K *
US-AnywhereRemote in Florida, US
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong analytical mindset with data proficiency
  • Experience in a commercial, product, or marketing role focused on performance tracking
  • Confidence in using modern reporting tools and AI workflows
  • Meticulous attention to detail for quality assurance
  • Effective communication skills for translating data insights
  • Interest in casino and slots content with a focus on commercial instincts
  • Ability to work in a dynamic, multi-stakeholder setting

Responsibilities

  • Own slots performance reporting and GGR tracking, building dashboards and surfacing trends
  • Monitor RTP across the game portfolio, flagging risky titles for governance action
  • Co-ordinate new game launches, managing supplier communications and go-live procedures
  • Feed insights into CRM and bonus campaigns, including game placements and promotional planning
  • Conduct analysis on player behavior to identify trends and responsible gambling signals
  • Run frequency gap analysis to uncover underperforming windows and commercial opportunities
  • Support detection of bonus abuse within the slots vertical

Benefits

  • Competitive pay and benefits
  • Flexible vacation allowance
  • Hybrid or remote working options
  • Startup culture within a secure, global brand
Full Job Description
What's the Position?

We're looking for a Slots Manager to join our Commercial team and take ownership of slots performance across the Hard Rock Bet casino. This is a hands-on, data-led role sitting at the intersection of commercial performance, player experience, and supplier relationships.

You'll track GGR, monitor RTP, co-ordinate game launches, feed into CRM campaigns, and help shape the content strategy for one of the most recognised casino brands in the world. You'll work closely with our Senior Commercial Manager, our Supplier Relations lead, and our Lobby team to make sure we're always putting the right games in front of the right players.

Previous experience in iGaming is a genuine plus, but it's not essential - we're open to candidates who bring strong analytical, commercial, or product skills from adjacent industries.

Responsibilities
  • Own slots performance reporting and GGR tracking - building dashboards, surfacing trends, and keeping stakeholders informed
  • Monitor RTP across the portfolio; identify and flag risky titles and escalate where governance action is needed
  • Co-ordinate new game launches end-to-end - from supplier briefings to go-live
  • Feed into CRM and bonus campaigns, including free spins, featured game placements, and promotional calendar planning
  • Run frequency gap analysis to identify underperforming windows and surface commercial opportunities
  • Conduct player behaviour analysis - session patterns, loss trends, and responsible gambling signals on specific titles
  • Support bonus abuse detection across the slots vertical
  • Liaise with our Supplier Relations lead on content pipelines, commercial terms, and exclusive game selection
  • Co-ordinate supplier creative materials for use across marketing and on-site placements
  • Contribute to roadmap curation alongside the wider Commercial and Product teams
  • Use AI tools - including Claude and automation workflows - to accelerate reporting, surface insights, and reduce manual overhead


What Are We Looking For?
  • A strong analytical mindset - comfortable working with data, spotting patterns, and communicating findings clearly
  • Experience in a reporting, commercial, product, or marketing role where performance tracking was central
  • Confidence with modern reporting tools, and a willingness to adopt AI-powered workflows (Claude, automation tools, etc.)
  • Meticulous attention to detail - you notice when something looks off and you follow it through
  • Strong communication skills - you can translate data into clear, concise updates for non-technical stakeholders
  • A genuine interest in casino and slots content - commercial instinct and curiosity matter more than deep domain knowledge on day one
  • Comfort working in a fast-moving, multi-stakeholder environment where priorities can shift


Preferred Skills
  • Familiarity with RTP, GGR, or iGaming KPIs
  • Experience with CRM or bonus campaign management in a gaming or e-commerce context
  • Working knowledge of responsible gambling frameworks
  • Hands-on use of Claude, Claude Code, or similar AI tools in a professional setting


What's in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay and benefits
  • Flexible vacation allowance
  • A hybrid / remote working environment
  • Startup culture backed by a secure, global brand

About Hard Rock

Hard Rock is a chain of theme restaurants founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others in the chain. In 2007, Hard Rock Cafe International (USA), Inc. was sold to the Seminole Tribe of Florida and was headquartered in Orlando, Florida until April 2018 when the corporate offices were relocated to Davie, Florida. As of July 2018, Hard Rock International has venues in 74 countries, including 185 cafes, 25 hotels, and 12 casinos.
Learn more about Hard Rock
Size
23,000 employees
Industry
Founded
1971

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