Manager, Sales Operations

Jubilant HollisterStier LLC

$104K — $167K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or hard science required
  • Minimum 8 years of relevant experience
  • Managerial experience necessary
  • FDA-regulated industry experience preferred
  • Pharmaceutical industry experience preferred
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Demonstrated understanding of key sales and product penetration concepts

Responsibilities

  • Execute the sales plan to increase market share and set sales goals
  • Develop, track, and report KPIs related to sales and business objectives
  • Oversee improvements in CRM and data management software
  • Collaborate with sales managers and representatives to enhance productivity
  • Manage the sales ops team with training, coaching, and performance oversight
  • Oversee sales incentive compensation programs and territory development
  • Collaborate with marketing and finance on pricing and discount strategies

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life and AD&D insurance
  • Short-term and long-term disability insurance
  • Employee assistance program
Full Job Description
Job Description:

The Manager, Sales Operations is a dedicated sales-aligned leadership role responsible for driving the efficiency, effectiveness, and scalability of the commercial sales organization. This role owns sales operations strategy, Salesforce platform governance, and operational execution to enable sales productivity, data-driven decision making, and customer-centric growth.

Reporting directly into Sales leadership, this role manages the Sr. Specialist, CRM Administration and provides direct day-to-day operational oversight of the Sr. Manager, Sales Effectiveness, ensuring alignment between sales strategy, CRM capabilities, and execution.
  • Executes sales plan to increase market share and sets sales goals to meet organization objectives.
  • Develop, track, and report Key Performance Indicators (KPIs) related to Sales and business goals
  • Oversee direction and improvements related to the CRM and data management software.
  • Work closely with sales managers and sales representatives to increase productivity and efficiency.
  • Manage sales ops team, providing ongoing training, coaching, and performance management.
  • Oversees the Sales Incentive Compensation program, territory development and salesforce effectiveness reporting and strategies
  • Collaborates with marketing and finance on product pricing and discounting strategy.
  • Collaborates with marketing on market research and market analysis.
  • Represents Jubilant HollisterStier professionally and in a manner that consistently sets an example for the sales organization.
  • Other duties as assigned.

Qualifications:

Bachelor's degree in a business discipline or hard science required.

Minimum 8 years of related direct experience required.

Managerial experience required.

FDA Regulated Industry experience desired

Pharmaceutical experience desired.

Microsoft Word, Excel and PowerPoint experience required.

Must have demonstrated knowledge and understanding of key sales and product penetration concepts.

Location: Spokane, WA - Remote, Full-Time

Shift: Monday - Friday Days

Compensation & Benefits That Start on Day One - Because Your Well Being Matters

Hiring Wage: $104,550 - $167,300 annually, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don't believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:
  • Medical, Dental & Vision coverage
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • Life & AD&D Insurance
  • Short-Term & Long-Term Disability Insurance
  • Employee Assistance Program

Unlock Your Potential

If you're seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier

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