Position Summary:
The Manager of Revenue Cycle Training is responsible for the development, coordination, and execution of training programs that support operational performance across all hospital-based revenue cycle functions. This role ensures effective onboarding, role-based education, and ongoing competency development to improve accuracy, support compliance, and enhance workforce effectiveness. The manager partners closely with revenue cycle operations, compliance, HIM/coding, IT/EHR, and analytics teams to align training with workflows, system functionality, and organizational priorities. This role also leads training efforts for process and system changes, ensuring staff readiness and effective go-live support.
Education, Experience, & Licensing Requirements:
Education: Bachelor’s degree in Healthcare Administration, Business, Education, or related field is required.
Experience:
- Minimum of 5 years of progressive leadership experience in hospital or health system revenue cycle operations.
- Experience in revenue cycle operations, training, or education preferred.
- Demonstrated experience of supervising staff or leading team-based work.
- Experience supporting process improvement initiatives or system implementations preferred.
- Strong knowledge of revenue cycle workflows and systems required. Cerner/Oracle preferred.
Licensure: Certification in Project Management (PMP), Lean Six Sigma, or healthcare related credential (e.g., CRCR, CPC, CHRI) preferred
Benefits for a Better You:
