Lehigh Valley Health Network

Manager Retirement Benefits

Lehigh Valley Health Network$90K — $110K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or equivalent work experience
  • 5 years in Retirement Benefits Management and Administration
  • Proficiency with Microsoft Word
  • Working knowledge of Microsoft Excel, including ability to work with formulas and pivot tables
  • Strong analytical and critical thinking skills with attention to detail
  • Experience with enterprise human capital management systems
  • Skilled in process management

Responsibilities

  • Direct daily operations of Jefferson's retirement plans and mentor team members
  • Serve as subject matter expert for escalated retirement benefits inquiries
  • Manage vendor relationships to ensure benefit program alignment with company values
  • Research and analyze retirement benefits issues to develop resolution recommendations
  • Provide strategic leadership for the Retirement Team and enhance program effectiveness
  • Collaborate on the design of Retirement strategy aligned with enterprise goals
  • Identify process improvement opportunities and leverage technology for efficiency

Benefits

  • Remote work flexibility from Pennsylvania
  • Monday to Friday work schedule
  • Opportunities for professional development and certification
  • Supportive work environment with a focus on team mentoring and coaching
  • Access to comprehensive retirement benefits programs aligned with company values
Full Job Description
Summary
The Manger Retirement Benefits directs the day-to-day operations of Jefferson retirement plans; provides mentoring, coaching, training, support, and guidance to the members of the retirement team. Manage the Jefferson Defined Benefit, Defined Contribution and 457(b) Plans. Responsible for overall compliance and effectiveness of the Jefferson retirement plans; apply plan rules and interpret legal requirements. Provides expertise and strategic leadership for functional areas of the retirement programs.

Job Duties

  • Directs the day-to-day operation of Jefferson retirement plans; provide mentoring, coaching, training, support and guidance to members of the retirement team. Establishes clear expectations and goals for the retirement team; resolves escalated benefit issues. Responsible for overall compliance and effectiveness of Jefferson retirement plans, working closely with internal and external partners to establish effective communication strategies to improve employee experience and ensure that Jefferson retirement plans are compliant and competitive.
  • Serves as a subject matter expert and point of contact for escalated colleague retirement benefits program inquiries; provides exceptional customer service to colleagues and other stakeholders; resolves retirement benefits-related issues through investigation and coordination with internal and external partners. Interpret and communicate plan provisions through retirement plan documents and summary plan descriptions.
  • Manages vendors, including vendors for outsource benefit programs, to ensure that retirement benefits programs are designed and administered consistently with Jefferson's Total Reward strategy and Jefferson values. Supports the implementation of new retirement benefits programs through administrative setup and employee communications; maintains ongoing retirement benefits operations through proactive monitoring issue resolution.
  • Keep up with the national trends in retirement programs; ensures the accuracy of retirement benefits data in HRIS; collaborates efeciveley with cross-functional teams, including payroll and other functional areas in Human Resources. Researches and analyzes retirement benefit-related issues to identify root auses and develops resolution recommendations.
  • Provide expertise and strategic leadership for the Retirement Team. Leverages organizational knowledge and insights to enhance retirement benefits program effectiveness; contributes to knowledge sharing initiatives with the Retirement Team; and documents processes, procedures and best practices to ensure continuity and consistency.
  • Collaborate with the AVP of Retirement on the design of the Retirement strategy to meet Jefferson's established goals and objectives. Interact with all levels of the enterprise to ensure that retirement plans align and support the enterprises' strategic and business objectives. Identifies opportunities and makes recommendations for process improvements and program enhancements; proactively adopts and leverages technology tolls to improve efficiency, accuracy and user experience.


Minimum Qualifications

  • Bachelor’s Degree or equivalent work experience
  • 5 years in Retirement Benefits Management and Administration
  • Proficiency with Microsoft Word
  • Working knowledge of Microsoft Excel, include ability to work with formulas and pivot tables
  • Strong analytical skills; critical thinking skills; and attention to detail
  • Experience working with an enterprise human capital management system
  • Skilled in process management
  • Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt and exercise self-control under pressure.


Preferred Qualifications

  • Master’s Degree in human resources, business, or related field
  • PHR - Professional in Human Resources - HR Certification Institute
  • CP - Certified Professional - Society for Human Resource Management
  • CEBS - Certified Employee Benefits Specialist - International Foundation of Employee Benefit Plans


Additional Qualifications

  • Working knowledge of relevant federal and state regulations, filing and compliance requirements affecting employee retirement benefits programs, including ERISA, Social Security and DOL requirements.


Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

Monday - Friday

Department:

About Lehigh Valley Health Network

Lehigh Valley Health Network is a healthcare network based in the Allentown, Pennsylvania in the Lehigh Valley region of eastern Pennsylvania. The healthcare network serves eastern and northeastern Pennsylvania. Its flagship hospital is Lehigh Valley Hospital–Cedar Crest, located on Cedar Crest Boulevard in Allentown.
Learn more about Lehigh Valley Health Network
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