UnitedHealth Group

Manager - Retail Pharmacy I PIC

UnitedHealth Group$112K — $193K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS or Pharm D from an accredited College of Pharmacy
  • Current Texas Pharmacy license
  • 2+ years of retail pharmacy experience
  • Proficient in using computer terminals for prescription processing
  • Strong communication skills for training and policy dissemination
  • Ability to function effectively under high stress
  • Exceptional customer service skills and professional appearance
  • Valid driver's license and access to reliable transportation

Responsibilities

  • Manage daily operations of retail pharmacy and supervise hourly personnel
  • Oversee procurement, dispensing, and storage of pharmaceutical materials
  • Ensure compliance with all state and federal pharmacy laws
  • Develop training programs for pharmacy staff and students
  • Maintain pharmacy profitability through budgeting and inventory management
  • Promote a patient-centric environment by addressing customer concerns
  • Implement clinical programs and ensure adherence to patient counseling standards

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contribution
  • Opportunities for professional development and career progression
Full Job Description
Manages retail pharmacy operations for designated site. Responsible for achievement of customer service, clinical initiative objectives, financial objectives, and regulatory compliance including serving as pharmacist-in-charge; adherence to professional practices and Kelsey Seybold Clinic (KSC) and Kelsey Pharmacy policies and procedures, and management of all assigned personnel including students. Manages pharmacy personnel, provision of services, inventory, and overall profitability. Performs all duties of a registered pharmacist including accurate dispensing and counseling of prescriptions to customers.

Primary Responsibilities:

  • Manages all retail pharmacy operations for designated site and hourly pharmacy personnel including staff schedule and overtime
  • Performs pharmacist-in-charge - education & training of staff, supervises procurement of prescription drugs, devise and products dispensed, distribution, disposal, and storage of all pharmaceutical materials including drugs, chemicals, and biologics, maintains records/accountability of all transactions involving pharmaceutical materials as required by applicable state and federal laws, assures maintenance of controls against theft/diversion of prescription drugs, adheres to policies and procedures regarding pharmacy record maintenance within the data processing system, legally operates the pharmacy while complying with all state and federal laws and sections governing the practice of pharmacy
  • Complies with Kelsey Pharmacy security policy including issuance of keys and documentation of such and documentation of after-hours access, pharmacy visitor log, and routine non-pharmacy personnel log
  • Designates replacement when on vacation. Available after hours in the event designated pharmacy has breakin or critical power outage/impending disaster
  • Profitable operation of the designated retail pharmacy including managing Cost of Goods Sold (COGs) to budget, management of supply expenses, management of overtime by staff, and prescription volume to defined goal. Manages inventory min and max order points to achieve inventory levels appropriate to maintain drug availability while achieving both monthly purchasing expenditure and inventory turns objectives
  • Promotes training and education of self and staff. Assists/delegates in the training of all pharmacy personnel and assigned students. Assigns continuing education to ensure personnel performing to top of license. Coaches employees to achieve pharmacy objectives. Conduct performance appraisal, counseling, and with Pharmacy Director or Pharmacy Administrator and Human Resource approval, termination of Pharmacy personnel
  • Performs professional duties and responsibilities, associated with processing of prescriptions, to meet KSC and Kelsey Pharmacy objectives. Responsible for adherence to federal and state pharmacy laws, rules, and regulations. Maintains pharmacy license and is in good standing with Texas State Board of Pharmacy. May serve as Pharmacist-in-charge on applications for new pharmacies
  • Implementation and adherence of KSC and Kelsey Pharmacy policies and procedures including but not limited to employee time off requests, FMLA workflow, EHS procedures regarding ADA accommodation and on-the-job injury. Responsible for reading and responding when requested to emails and other communications sent by pharmacy administration on a timely basis and dissemination of information to pharmacy staff and clinic staff as necessary
  • Pharmacy staff adherence to Kelsey Pharmacy defined workflow processes. Engaged in promoting culture of patient safety and reports any dispensing error or HIPAA breach to Administrator, Retail Pharmacy along with required assessment of error to be presented to Pharmacy Peer Review Committee
  • Implements and manages pharmacy clinical programs and initiatives. Maintains documentation in pharmacy patient record and the electronic medical record where applicable including but not limited to medication synchronization, patient adherence program, companion medication program, pharmacy administered immunizations and specialty medication dispensing. Ensures patient are counselled as required and to engage as a partner in their health and wellness by applicable staff
  • Ensures pharmacy provides excellent patient experience by promptly greeting patient in kind and courteous manner. Promotes active listening and ensures customer concerns are addressed in a timely fashion. Serves as role model for excellent customer service


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BS or Pharm D College of Pharmacy
  • Current Texas Pharmacy license
  • 2+ years of retail pharmacy experience
  • Demonstrated ability to operate computer terminal for processing prescriptions
  • Communication - Demonstrated ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performance appraisals, and approve refunds/expense/returns
  • Stress Tolerance - Demonstrated ability to make appropriate decisions and accurately process prescriptions in a high stress environment
  • Proven excellent customer service skills and be able to serve as role model for excellent customer service.
  • Proven professional Appearance
  • Driver's License and access to a reliable transportation


Preferred Qualifications:

  • BCLS
  • Immunization Certification
  • Pharmacy Preceptor Certification
  • Experience as pharmacist-in-charge
  • HMO and 3rd party managed care experience


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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