Come and join our home office team that provides exceptional support to our practices.
Manager, Regional Practice SupportWe are looking for a Regional Practice Support Manager to join our growing team at Corus Orthodontists. At Corus, you will be part of a dynamic team and will have the opportunity to make significant contributions to support our exciting future - supporting our high-performing orthodontic practices and driving sustainable change.
The Opportunity:Reporting to the Senior Manager, the
Regional Practice Support Manager will be the primary point of contact for the Practice Manager and Doctor of multiple orthodontic practices. You will be a key member of a team of individuals that will help onboard, integrate, and lead orthodontic offices that join our partnership of high-performing practices. Engagements will range from large corporate-wide initiatives to supporting and coaching practice team members through various business and staffing challenges.
What You Will Love:- Being part of a collaborative and engaging team that prioritizes employee development.
- Being a leader and change agent that drives success across our network.
- Partnering with and learning from an experienced network of professionals.
- A competitive total rewards package with an employee benefits program that includes extended health coverage, a health spending account, and an employee & family assistance program.
- This is a permanent, full-time role with a flexible remote work structure, based out of California.
- This role will require 30% travel to maintain relationships with local practices and help with specific improvement initiatives.
What You Will Be Doing:- Responsible for the ongoing performance and operational improvement of a group of geographically dispersed orthodontic practices.
- Ownership of the P&L statements, budget management, and determining cost reduction strategies.
- Lead small teams through targeted consulting projects to help practices achieve specific operational improvements.
- Demonstrate expertise in identifying key business drivers and formulating a plan against those identified drivers.
- Plan, lead, and facilitate group workshops with a high level of situational awareness and emotional intelligence to help our network achieve desired goals.
- Occasionally manage complex, organization-wide strategic projects and effectively implement changes across multiple network regions.
- Contribute to the ongoing development of our operational improvement toolkit.
- Provide leadership at the local practice level, and responsible for ongoing recruitment, coaching, support, and performance evaluation.
- Lead the integration of new practices into the Corus network, including implementing common platforms, processes, and shared services.
All About You: - 3+ experience in an orthodontic or dental network is required.
- 5+ years progressive experience in operational, consulting or management role required
- 3+ years people management is considered an asset.
- Exceptional interpersonal and communication skills; ability to communicate effectively verbally and in writing and influence stakeholders.
- Experience with data analysis and developing performance indicators.
- Customer focused mindset and demonstrated ability to work well with different levels of the organization, including frontline staff, managers, and senior leaders.
- Demonstrated ability to balance working very well independently as well as functioning as a highly adaptive and collaborative team member.
- Strong understanding of orthodontic insurance billing.
- Experience with executing local practice marketing programs.
- Experience with resourced based/doctor-time scheduling.
- Ability to effectively perform in a fast-paced, start-up environment - comfortable creating new systems and procedures with limited resources and need for speed to implementation.
- Strong problem-solving skills.
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