Manager, Regional Office Operations

IGM Financial, Inc.

$77K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4 years of office experience, preferably in Financial Services
  • Post-secondary education in business; industry courses (e.g., IFIC, CFP) are assets
  • Strong communication skills in both verbal and written forms
  • Demonstrated leadership abilities focusing on resource efficiency and team development
  • Strong accountability and ownership for achieving results
  • Skilled in teamwork, fostering cooperation and collaboration
  • Ability to manage multiple tasks independently in a diverse environment
  • Proficient in Microsoft Office Suite, with strong organizational skills
  • Fluency in both English and French for client and team support.

Responsibilities

  • Manage day-to-day administrative operations of the Region/Division Office
  • Oversee human resource operations: recruitment, training, and performance management
  • Implement corporate initiatives and ensure compliance with policies and procedures
  • Coordinate financial resource management and facilities maintenance
  • Oversee business processing and regulatory compliance for the Region Office
  • Provide support to the Consultant Network, including training and sales support
  • Assist local management with recruiting and licensing processes for compliance.

Benefits

  • Competitive base salary with performance-based annual bonus
  • Three weeks of vacation plus wellness and volunteering days
  • Comprehensive health and dental insurance starting at hire
  • Defined contribution pension plan and employee share purchase option
  • Financing for position-related training and personal development
  • Hybrid and flexible work arrangements championing work-life balance
  • Inclusive culture that values diversity and community engagement.
Full Job Description
Division: IG Sales and Distribution

Location: RO98 Québec Lebourgneuf & RO67 Saguenay

DEPARTMENT SUMMARY: The Region Office Operations Division is responsible for providing operational and administrative support services to members of the Consultant network, in Region and Division offices across the country.

WHAT WE OFFER:
  • Work week of 37.5hrs, Monday-Friday
  • Competitive base salary
  • Annual bonus based on corporate goals and personal objectives achievement
  • Three weeks vacation to start
  • Wellness/health days
  • Volunteering days
  • Dental and medical insurance coverage at hire
  • Option to join a defined contribution pension plan at hire
  • Option to join an employee share purchase plan at hire
  • Financing of position-related training for personal development


POSITION SUMMARY: The Manager, Region Office Operations oversees and manages the day-to-day administrative operations of a Region/Division Office. This position acts as key liaison between head office, consultants and clients. Key aspects of the position include coordination and implementation of corporate initiatives, supervising a human resource complement, business processing and compliance/regulatory requirements, facilities maintenance, financial resource management, inventory management and controls.

DUTIES INCLUDE:
  • Manage Human Resource complement:
  • Recruitment, training, development and performance management
  • Coordination and implementation of corporate initiatives, policies and procedures related to business processes, regulatory/risk management
  • Oversee general office operations:
  • Financial resource management, facilities maintenance, inventory control
  • Region Office business processing and compliance/regulatory administration
  • Provide support to Consultant Network including orientation, training, general inquiries, procedures, sales support inventory
  • Support local management in recruiting/licensing process, compliance and regulatory requirements


QUALIFICATIONS:
  • 4 years of office experience, preferably in the Financial Services industry
  • Post-secondary education in a business discipline and completion or enrollment in industry recognized courses (e.g. IFIC, CFP) would be an asset
  • Proven strengths in the areas of:
  • Communication - Proficient in verbal and written communication
  • Leadership - Efficient use of resources, recognition of contributions, fostering development of team
  • Accountability - Ownership and responsibility of individual and team actions to achieve results
  • Teamwork - Fosters an environment of cooperation and collaboration to achieve common goals
  • Strong business/technical, interpersonal, time management, organizational and relationship management skills
  • Ability to work independently in a multitask environment with a diverse group of individuals
  • Proficiency in PC capabilities including Microsoft Office Suite
  • Fluency in both English and French is required.


Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

The expected annual base salary range for this role is $77,500 - $100,500, which is determined based on skills, knowledge and experience and geographic location. In addition to base salary, this role is eligible for annual short-term incentive, health and well-being benefits, retirement and savings plan, paid time off and career development.

Benefits:

  • COMPETITIVE COMPENSATION & RECOGNITION: competitive base salary, performance-weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component.


  • EMPLOYEE BENEFITS & INSURANCE: competitive health and dental coverage, flexible plan for you and your family and short-term & long-term disability plans.


  • RETIREMENT SAVINGS PROGRAMS: voluntary Defined Contribution Pension Plan


  • WORK LIFE BALANCE: paid volunteer days, competitive time off, including 10 wellness days off, WorkPerks discount program, hybrid & flex work arrangements.


  • INCLUSIVE CULTURE AND DIVERSITY: living our core values: Be a Team, Be Accountable, Be Better, engaging with community through Business Resource Groups (BRG communities are volunteer employee-led groups formed around a common interest, identity, or background).


How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to https://www.ig.ca/en/careers

Artificial Intelligence in Recruitment: As part of our Talent Acquisition process, we may use artificial intelligence and automated tools to support activities such as candidate sourcing, application review, and interview scheduling. These tools support the recruitment process; all hiring decisions are made by people.

We thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.

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