Manager, RCM Vendor Management

UF Health

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in health administration, business, finance, supply chain, or related field, or relevant experience
  • Minimum 3 years in vendor management or procurement in healthcare, with at least 2 years in a supervisory role
  • Vendor management or procurement certification (CIPS, MCPM, or equivalent) preferred
  • Proven success in negotiating contracts and service agreements with healthcare compliance
  • Experience managing multi-department projects and initiatives from start to finish
  • Proficient in coaching teams and implementing process improvements

Responsibilities

  • Lead strategy for selecting and managing third-party services across the revenue cycle
  • Evaluate vendor performance to ensure SLAs and financial objectives are met
  • Negotiate contracts with external vendors while ensuring compliance
  • Collaborate with the revenue-cycle organization to align vendor relationships with organizational goals
  • Oversee project implementation and reporting across multiple departments
  • Manage a small team, fostering development and operational efficiency

Benefits

  • Flexible working environment
  • Professional development support
  • Health and wellness programs
  • Collaborative team culture
  • Comprehensive health benefits
Full Job Description
Overview

The Manager of Vendor Management blends procurement expertise with deep familiarity of revenue-cycle processes to lead the revenue-cycle organization's strategy for selecting, contracting, and governing third-party services that support the entire revenue cycle continuum, including but not limited to, patient access, billing, coding, collections, and compliance. Operating under the Director of Reporting & Analytics, this role ensures that every vendor relationship is aligned with UF Health's quality, regulatory, and financial objectives. The role includes vendor evaluation to ensure all SLAs are being met, projected financial impact is achieved, and payment is within the scope of service.

Qualifications

Education
  • Bachelor's degree in health administration, Business, Finance, Supply Chain, or a related field, or relative experience.

Experience
  • Minimum 3'years in vendor management or procurement within healthcare, with at least 2'years in a supervisory role overseeing revenue-cycle or related services.

License/Certification/Registration
  • Vendor Management or Procurement certification (e.g., CIPS, MCPM, or equivalent) is a plus.

Other Qualifications
  • Proven track record of negotiating favorable contracts, service agreements, and renewal terms with external partners, including experience with healthcare-specific compliance language.
  • History of leading multi-department initiatives (e.g., project implementation, compliance campaigns, or workforce-development pilots) from conception through delivery, coordinating resources, timelines, and communication among diverse teams.
  • Experience leading a small team, coaching staff, and driving process improvements.

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