AltaMed Health Services Corporation

Manager, Quality & Training

Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields or 4 years of experience in training programs, ideally in healthcare
  • 4 years of in-service training experience in healthcare policies and procedures
  • 4 years of training and development experience, preferably in management
  • Bilingual in Spanish and English is advantageous

Responsibilities

  • Develop and implement training programs for the Patient Service Center
  • Oversee quality initiatives to enhance service delivery
  • Ensure training aligns with organizational standards and compliance
  • Monitor employee performance and provide feedback
  • Collaborate with leadership to identify training needs
  • Engage staff in training activities to boost engagement and effectiveness

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 403(b) retirement plan with employer matching
  • Flexible Spending Accounts for healthcare expenses
  • Commuter Flexible Spending options
  • Career advancement and development opportunities
  • Paid time off and holidays
  • Paid Continuing Medical Education (CME) days
  • Malpractice insurance and tail coverage
  • Tuition reimbursement program for further education
  • Corporate discounts and employee referral bonuses
  • Pet care insurance available
Full Job Description
Job Overview

The Training and Quality Manager is responsible for the strategic development, implementation, and oversight of training and quality initiatives for the Patient Service Center and AltaMed Now program. The Manager plays a critical part in enhancing employee performance, service quality, and overall patient experience by ensuring staff are well-trained, engaged, and aligned with organizational standards.

Minimum Requirements
  • Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, English, and possibly journalism, or a minimum of 4 years of successful experience in the delivery of training programs, preferably in healthcare organizations.
  • Minimum 4 years of in-service training experience in healthcare organization policies and procedures.
  • Minimum 4 years' experience in training and development, preferably in a managerial role.
  • Bilingual Spanish/English is a plus.


Compensation

$88,241.92 - $110,302.40 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development
  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance


About AltaMed Health Services Corporation

AltaMed Health Services Corporation is a non-profit healthcare provider that offers a range of medical services to patients in Southern California. The company was founded in 1969 and is headquartered in Los Angeles, California. AltaMed operates over 50 clinics and health centers in the region and serves over 300,000 patients annually. The company is committed to providing high-quality, affordable healthcare to underserved communities and has received numerous awards and recognitions for its work. AltaMed is also involved in a number of community outreach programs and initiatives that aim to improve health outcomes and promote wellness.
Learn more about AltaMed Health Services Corporation
Size
3,000 employees
Industry
Net Income
$10 million
5 Year Trend
+5%
Revenue
$500 million

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