This role will provide learning consultation and design for high priority learning initiatives within the Tech organization. This person will own the learning needs analysis and stakeholder relationships to create the learning roadmap, as well as partner with vendors, internal SMEs, and others to deliver learning in a variety of modalities. This role is expected to identify and escalate issues in risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions as needed. In partnership with our engineering team, this role may lean in and support the execution of an internal certification product.

We're seeking someone who can connect business objectives with learning solutions, translate strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you.

The ideal candidate for this role is…

• Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities

• Collaborative: Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business

• Results Focused: The speed of technology innovation has never been faster and our desire is to provide the right learning at the right time to ensure all associates in our Tech organization have the skills of today and tomorrow. This role is best for someone that enjoys working on new and different projects while delivering impactful results quickly

• Relationship Manager: Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration

• Insight-driven: Uses data and insights to drive decisions and continuous improvement

• Storyteller: Communicates with clarity and influence to senior and technical audiences

General Responsibilities include:

• Act as the dedicated L&D partner for Tech leaders to identify skill gaps and skills of the future - including AI fluency and digital skills adoption

• Lead consultation and design of identified learning solutions,, leveraging various modalities and design methodologies to ensure content is delivered in the best possible medium

• Partner with Tech College Engineers to deploy learning through dedicated Tech College products and platforms

• Project manage multiple initiatives, leading program teams and providing strategic support as needed

• Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes

• Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work

We are looking for someone with:

• Experience educating, onboarding, or supporting technical or tech-aligned roles

• Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact

• Ability to demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Effective communication, both written and verbally, with the ability to influence stakeholders at all levels

• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

• High level of initiative, ownership, and a customer-centric mindset

• Strong expertise in applying adult learning theories to shape strategy

Basic Qualifications:

• Bachelors Degree

• At least 3 years of experience in client facing consulting

• At least 2 years of experience in learning and development

• At least 1 year of experience in project management

Preferred Qualifications:

• Masters Degree or equivalent certifications

• 4+ years of experience in consulting, advising, and influencing leadership

• 3+ years of experience in learning strategy creation

• 2+ years of experience in large-scale project management

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.