Thomson Reuters

Manager, Professional Services - ONESOURCE (Foreign Trade)

Thomson Reuters$100K — $185K *
US-AnywhereRemote in New York, NY
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant work experience is preferred
  • Strong interpersonal and written communication skills
  • Proven team leadership and engagement abilities
  • Ability to partner with sales teams to foster business growth
  • Self-starter comfortable managing multiple initiatives simultaneously
  • Proficient in standard business software, especially Microsoft Office
  • Creative problem-solver motivated by innovation

Responsibilities

  • Interact with clients in Global Trade, Compliance, Tax, and Technology fields
  • Lead a team of 10 Professional Services consultants
  • Conduct business sessions and create solutions documentation for significant projects
  • Collaborate with Product Management and Engineering teams to deliver comprehensive solutions
  • Ensure project implementations are timely and efficient
  • Maintain positive client relationships and address escalation issues swiftly
  • Drive significant sales revenue and upsell opportunities

Benefits

  • Flexible work policies supporting work-life balance, including remote work options
  • Continuous learning and career development programs
  • Comprehensive benefits including flexible vacation and mental health days
  • Award-winning inclusive and collaborative company culture
  • Two paid volunteer days and opportunities for pro-bono work
  • Contribute to global initiatives that promote justice and transparency
Full Job Description

Asa PS GTM Manageryou will bedrivingexcitingopportunities interfacingwith customers & internal teams while supporting global corporations. You will be shepherding a team of consultants to ensure their professional growth as well as the collective success of delivering to our clients. Through this experience you will gain a greater understanding and appreciation for how corporations are being run in todays markets.

Within this program we offer extensive training, mentoring, and guidance to start you on the path to a successful career in consulting at Thomson Reuters. You will be trained in best practices, methodologies, and gain the technical and functional skills required to drive and manage a team across enterprise software projects focused onsupporting GlobalTrade, Compliance and Tax departments. You will also be exposed to the ONESOURCE platform and all services provided across our Corporates business.

As a member of the Professional Services team, you will strive to enable and simplify the work of Global Trade, Compliance and Tax professional in Corporations focusing on Indirect Tax and Global Trade.

Summary of Position

The GTM Managerwill work closely with other PS Managers and his/her team members to ensure were successfully delivering best practice implementations to our clients while continuing to push the envelope towards growth opportunities. The GTM Manager will also work closely with Sales to drive Sales Revenue and PS Upsells. This position is part of the Corporates Professional Services department. We deliver enterprise Global Trade, Compliance and software that provides critical information and software solutions to companies of all sizes.

Key Responsibilities:

  • Interact with clientGlobal Trade, Compliance, Tax and Technology professionals in Fortune 500 clients
  • Lead a team of 10 PS consultants, supporting their professional development
  • Leadbusiness and requirements sessions and formulate into design/solution documentationfor high visibility and complex projects
  • Engage with other key teams such as Product Management & Engineering within Thomson Reuters as appropriate to deliver end to end solutions
  • Ensure teams implementations are running smoothly and tracking towards timely completion
  • Promote positive relationships with our clients and handle any potential escalation issues that arise within the teams projects
  • Perform lead role as applicable on large, complex projects
  • Support sales teams by partnering as the PS representative in commercial conversations and creating SOWs
  • Drive $1M in Upsells
  • Drive > $1.5M in Sales Support
  • Drive > $1.5M in Revenue

Required Qualifications:

  • Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely
  • Must be able to effectively lead a team and promote engagement
  • Must be able to partner with Sales and drive commercial conversations
  • Ability to work on multiple initiatives concurrently
  • Ability to be a self-starter
  • Proficient in working with computers and standard business software like Microsoft Office
  • Creative problem-solving skills & motivated to drive innovation
  • Ability to work in a diverse work environment

Preferred Qualifications:

  • 7+years relative work experience
  • Exposure to Global Trade or Supply Chain Businesses, Indirect Tax, Compliance and/or Tax Return processes
  • Experience with commercial conversations
  • Leadership or mentorship experience and responsibilities
  • Experience with process analysis, design & mapping
  • Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
  • 20% travel, as needed, to client sites OffsiteTraining ,Industry events and assist with implementations
  • Ability to Relocate if needed

Education Required

  • Higher Education Degree or Diploma Finance, Accounting, Supply Chain, International Business or Computer Science preferred

Bonus points

  • Casual attire
  • Team outings at the U.S. National Whitewater Center, Topgolf, escape rooms, bowling,
    and more
  • Charitable opportunities such as 5k runs and fundraisers
  • Easy walking distance to several restaurants, including Starbucks for that midday slump
  • Running groups, pick-up games, several co-ed sports leagues, and a gym to keep you moving

#LI-D2E

Whats in it For You?

  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

  • Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Thomson Reuters

Thomson Reuters Corporation is a Canadian multinational media conglomerate. The company was founded in Toronto, Ontario, Canada, where it is headquartered at 333 Bay Street. Thomson Reuters provides professionals with the intelligence, technology, and human expertise they need to find trusted answers in the financial and risk, legal, tax and accounting, and media markets. The company is dual-listed on the New York Stock Exchange and the Toronto Stock Exchange. In 2019, the company reported revenues of $5.9 billion and net income of $1.3 billion.
Learn more about Thomson Reuters
Size
24,400 employees
Market Cap
$53.8 billion
Industry
Founded
2008
5 Year Trend
-10.7%
NASDAQ

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