Oshkosh Corporation

Manager - Product Support

Oshkosh Corporation • $103K — $177K *
Appleton, WI 54915In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Business, Supply Chain, Project Management, or related field.
  • 6+ years of experience in project management, change management, or a relevant area.
  • Subject Matter Expert with substantial product knowledge.
  • Proficient in verbal and written communication to influence leadership.
  • Strong collaborative abilities across business functions.
  • Capacity to influence others without direct authority.
  • Experience in leading teams.

Responsibilities

  • Manage a team focused on requirements and drawing coordination for truck builds.
  • Oversee relationships with dealers and customers, addressing issues and resolving concerns.
  • Manage the scheduling for the initial phases of the business processes.
  • Work with manufacturing leads to resolve problems and analyze root causes.
  • Direct the flow of the Aerial platform's truck commitments and shipments.
  • Manage revenue recognition in collaboration with relevant parties.
  • Collaborate with business development and pre-sales teams on product strategies and updates.
  • Engage with Business Unit leaders on strategic initiatives and process improvements.

Benefits

  • Offers a competitive total rewards package.
  • Prioritizes a people-first culture.
  • Provides various opportunities for team member growth and success.
Full Job Description
Manager - Product Support R47874

The Manager - Product Support will oversee the Aerial platform within Pierce and have connections cross functionally, including engineering and manufacturing for linked accountability from start of the bid to final truck inspections. This role will be a liaison working in the business and working on the business through partnership with the Business Unit leaders.

YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
  • Manage a team of requirements managers and drawing coordinators that are responsible for the virtual and physical build of the trucks. Including but not limited to performance management, career coaching, and ensuring proper process and polices are in place to support the business.
  • Oversee key dealer and customer relationships; acts as an escalation point to handle customer issues or concerns and make key decisions on the best path forward for the business.
  • Oversee management of the schedule for the front end of the business (i.e. gates 1 thru 4).
  • Partner with manufacturing leads on problem solving and root cause analysis for issues during the manufacturing build process.
  • Manage the flow for the Aerial platform regarding committed trucks and shipping of trucks.
  • Manage revenue recognition of trucks partnering cross functionally and externally as needed.
  • Collaborate with business development and the pre-sales team on a regular basis regarding product updates and the strategic marketing strategy for the business unit.
  • Partner with the business on process improvements and best practices across platforms
  • Partner with Business Unit leader on strategic initiatives for the business (50% split between in the business vs. on the business work).
  • Partner with Business Unit leader on P&L for the business unit.
  • Collaborate with business development manager, pre-sales team, sales reps, and customers to develop processes to handle option selection using informed choice.


MINIMUM QUALIFICATIONS:
  • Bachelor's degree in Engineering, Business, Supply Chain, Project Management, or a related field.
  • Six (6) or more years of experience in project management, change management or a relevant area.


STANDOUT QUALIFICATIONS:
  • Subject Matter Expert with significant product knowledge.
  • Proficient verbal and written communication skills to influence all levels of leaders.
  • Ability to collaborate throughout the business.
  • Ability to influence without direct authority.
  • Ability to build strong relationships both internally and externally.
  • Experience leading others.


Pay Range:
$103,300.00 - $177,700.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

About Oshkosh Corporation

Oshkosh Corporation Careers

Join the dynamic team at Oshkosh Corporation, a global leader in the design and manufacture of specialty vehicles and vehicle bodies. With a commitment to innovation, leadership, and excellence, Oshkosh Corporation offers unparalleled job opportunities in a variety of fields. Work You’ll Do At Oshkosh Corporation, you will be part of a team that’s dedicated to making a real impact on the world. Our employees drive our success through their innovation, skills, and leadership. We offer a range of positions across our sectors, providing ample opportunities for professional growth and career advancement. Explore a wealth of job opportunities and internships that allow you to leverage your skills, from engineering to marketing, and beyond. Oshkosh Corporation is not just about hiring employees; it's about nurturing a culture of excellence and diversity. Join Our Market-Leading Team Oshkosh Corporation is renowned for its strong leadership in the industry and a steadfast commitment to innovation and quality. Our team consists of over 15,000 dedicated professionals who lead the way in technology and service. Be part of a company that values diversity and is dedicated to fostering an inclusive environment. At Oshkosh, we believe that diverse perspectives lead to innovative solutions. Our diversity training ensures that all team members are valued and understood. Career Development and Benefits Future-proof your career at Oshkosh Corporation with our extensive professional development and training programs. We support our team members at every stage of their career journey, from internships to leadership roles. Our benefits package is designed to support the well-being and financial security of our employees and their families. Benefits include health insurance, retirement plans, and more, ensuring that our team can grow with us without worries. Networking and Innovation Engage with a global network of professionals that fosters not only career growth but also personal connections. Our collaborative environment encourages networking and teamwork, driving forward our commitment to innovation and excellence. Interview and Resume Tips Prepare for your future with Oshkosh Corporation by utilizing our career resources. Get tips on crafting your resume, acing your interview, and standing out as a candidate. We seek passionate, curious, and solution-driven team players who are ready to take their career to the next level. Stay Connected Join Our Team Search open positions that match your skills and interests at Oshkosh Corporation. We are always looking for innovative and driven individuals to join our team. Explore the exciting and rewarding opportunities that await you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the diverse, innovative, and exciting world of Oshkosh Corporation. Join Oshkosh Corporation today and be part of a team that is dedicated to making a difference in the world through leadership, innovation, and a commitment to excellence and diversity.
Learn more about Oshkosh Corporation
Size
15,000 employees
Market Cap
$5.7 billion
Industry
Manufacturing & Automotive
Net Income
$318.3 million
Founded
1917
5 Year Trend
-23.5%
Revenue
$6.7 billion
NASDAQ
OSK
* Ladders Estimates

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