SCOPE OF POSITION:
The Manager, Product Solutions leads the Product Specialists and is responsive for all North American sales. The Manager, Product Solutions is the product expert, coach and strategist connecting the SBU's Product Specialists to its markets through sales representatives. This position requires close interaction with Product Specialist team, Estimating and Take off teams as well as marketing, customers, architects and the representative (outside sales) network. Plans, directs and controls strategic initiatives of assigned Business Unit to accomplish longer term financial objectives. Communicates Business Unit plans and objectives to Business Unit leadership. Success is measured through generation of bookings volumes and yield/profitability in each territory.
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This role provides support for the Louvers, Grilles, and Sunshades business unit.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:

• Leads and coaches Regional Product Specialists and representatives on selling and pricing strategies that yield superior profitability and customer experience from target jobs.
• Serves as the subject matter expert for not only Construction Specialties' product(s), services and strategies, but also those of competitors to attract new and retain existing customers.
• Collaborates with internal teams to overcome obstacles with key projects, customers and accounts to assist representatives in closing business.
• Contributes to the planning and implementation of sales tools and marketing communications programs that align with customer buying processes and deliver value to both customers and the representatives.
• Travels as necessary to representative territories.
• Develops, maintains and grows business relationships with key customers/key accounts.
• Provides product expertise and contributes to strategic direction, through the Regional Product Specialists, to set and execute effective sales communications goals and objectives.
• Identifies new product opportunities and works with engineering.
• Participates in and represents CS at industry conferences, trade shows, industry association chapter meetings and seminars to develop relationships with customers, thought leaders and influencers to keep abreast of market trends and customer pain points.
• Maintains regular contact with representatives and customers to achieve the end goal of obtaining specifications, appointments, quote opportunities and closing work.
• Creates custom reports and uses CRM to maximize follow-up and forecasting accuracy. Maintains quality information on projects, opportunities, quotations and accounts in the CRM system.
• Conducts performance evaluations, holds people accountable for achieving their performance goals/measurements and salary reviews on time for assigned staff. Conducts periodic performance meetings throughout the year with direct reports to review progress against measurements.
• Reinforces, encourages, and rewards positive behavior and results. Gives On-The-Spot Recognition. Addresses performance problems in a timely and fair manner by clearly defining when expectations are not being met.
• Evaluates and streamlines methods and procedures. Acts as liaison with other departments, divisions, and organizations.
• Uses knowledge gained through communications with Regional Product Specialists to provide accurate and up-to-date forecasting and contribute input to budget goal planning efforts for assigned regions.

Qualifications
KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)

• Bachelor's degree or equivalent plus three to five years related experience and/or training, or equivalent combination of education and experience.
• 3-5 years in the metal panel and/or curtainwall industry, and preferably the same amount managing people.
• Must be able to create and maintain CRM forecasting, follow-up and custom reports
• Construction industry knowledge required
• Excellent communication skills both written and oral
• Must be very organized and have a desire and ability to organize/lead others.
• Problem solving skills
• Ability to negotiate high level contracts
• Ability to lead others and on a team
• Motivates, coaches and educates sales team
• Ability to read architectural blueprints.
• Knowledge of estimating procedures, pricing.
• Knowledge of sales procedures.

PAY & BENEFITS:

• Annual Salary Range: $115,000 - $150,000. Range will vary by experience and geographic market.
• Bonus Plan
• Medical & Prescription benefits with company contribution
• Dental benefits
• Vision benefits
• Disability benefits
• Life Insurance
• Tuition Assistance
• 401(k) program with match
• 3 weeks PTO
• 10 Paid Holidays + 4 Floating holidays