Walmart

Manager, Process Improvement

Walmart$80K — $155K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven expertise in process improvement and change management.
  • Strong leadership skills with experience managing cross-functional teams.
  • Experience in developing, implementing, and monitoring process design and management initiatives.
  • Proficiency in managing transformational change projects.
  • Strong communication skills for effective stakeholder management.
  • Ability to analyze data and recommend actionable improvements.
  • Knowledge of lean methodologies and industry best practices.

Responsibilities

  • Lead process improvement initiatives to enhance operational efficiency.
  • Analyze processes to identify gaps and opportunities for standardization.
  • Manage intake requests by assessing urgency and impact.
  • Partner with cross-functional teams to align stakeholders and resolve dependencies.
  • Support implementation readiness for process updates by defining requirements.
  • Serve as a process subject matter expert on policies and best practices.
  • Evaluate effectiveness of process changes using data-driven analysis.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • Financial benefits such as 401(k) and stock purchase plans.
  • Paid time off including vacation, sick leave, and parental leave.
  • Support for education through the Live Better U program covering various educational expenditures.
  • Company discounts and reimbursement for adoption and surrogacy expenses.
Full Job Description
About the team:
The Process Improvement team supports Risk Operations by strengthening operational processes, optimizing workflows, and addressing systemic gaps. The team partners with Product, Business, Change Management and other teams to align stakeholders, improve documentation, support intake and prioritization, and drive consistent execution. Through process improvement and change initiatives, the team simplifies and sustains operations, improves efficiency, and delivers measurable business outcomes that support Risk Operations' strategic objectives.

What you'll do:
  • Lead process improvement initiatives that enhance operational efficiency, reduce risk, and support business objectives.
  • Analyze processes to identify gaps, root causes, and opportunities for standardization and optimization.
  • Manage intake requests by conducting discovery, assessing urgency and impact, and executing required process or documentation updates.
  • Partner with cross-functional teams to clarify process impacts, align stakeholders, resolve dependencies, and support informed decision-making.
  • Support implementation readiness for process updates by defining requirements, documentation needs, handoffs, and success measures.
  • Serve as a process subject matter expert by providing guidance on policies, tools, controls, and best practices.
  • Evaluate the effectiveness of process changes, using data and feedback to drive continuous improvement.


What you'll bring:
  • Proven expertise in process improvement and change management to drive operational efficiency and sustainable solutions.
  • Strong leadership skills with experience managing cross-functional teams and mentoring associates.
  • Demonstrated ability to develop, implement, and monitor process design, mapping, and management initiatives.
  • Proficiency in project management, including planning, executing, and delivering transformational change projects.
  • Excellent stakeholder management and communication skills to secure alignment and buy-in across business units.
  • Ability to analyze data, identify gaps, and recommend actionable improvements aligned with business goals.
  • Knowledge of lean methodologies and industry best practices to support continuous improvement efforts.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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