National Grid is hiring a Manager, Portfolio Planning CMS. This hybrid role sits in our Waltham, MA office and will travel to various sites within MA.Job PurposeAs Manager, Portfolio Planning & CMS Program Compliance, you will help shape how National Grid plans, prioritizes, and delivers some of its most important compliance and customer-facing work. In this highly visible role, you will bring together CMS compliance, inspection, remediation, meter change, regulator, and appointment-driven programs into a clear, integrated view of performance, risk, resources, timing, and customer impact.
This is a great opportunity for a collaborative, data-driven leader who enjoys solving complex problems, building strong partnerships, and turning insights into action. You will work closely with Field Operations, Customer, IT, Dispatch/Scheduling, Finance, Resource Planning, Analytics, Regulatory, Asset Management, and senior leadership to strengthen governance routines, remove barriers, and keep mandated work on track. In this role, your impact will be seen in stronger compliance confidence, better meter change execution, improved portfolio predictability, clearer field and customer coordination, and decision-ready reporting that highlights risks, impacts, and corrective actions.
Qualifications- Bachelor's degree in business, engineering, finance, operations, data analytics, or a related discipline, or equivalent work experience.
- Ideally brings 5+ years of experience in portfolio planning, resource planning, program management, project management, utility operations, capital planning, compliance program management, or regulatory program delivery.
- Brings, or is eager to build, a strong understanding of CMS, gas operations, field execution, mandated inspection / remediation programs, appointment-driven work, meter change delivery, and utility compliance programs.
- Thrives in ambiguous environments and can influence cross-functional decisions while building alignment across operational, customer, IT, finance, regulatory, and executive stakeholders.
- Strong understanding of workplan development, capacity planning, scheduling, portfolio governance, forecast management, cost / unit performance, risk management, and executive reporting.
- Uses data and analytics to spot performance gaps, develop practical corrective actions, and explain business impacts clearly and succinctly.
- Communicates clearly and confidently, translating complex operational, compliance, and portfolio issues into concise recommendations for leadership.
- Leads and develops people through clear objectives, coaching, accountability, recognition, and a commitment to continuous growth.
- Commitment to safety, customer focus, inclusion and diversity, compliance, continuous improvement, and National Grid values.
Preferred Systems / Process Familiarity- Power BI / CMS Program Summary / operational reporting
- Survey123 and field inspection data workflows
- Salesforce / Field Service / CSS / customer and field work systems
- SAP / PowerPlan / Copperleaf financial and portfolio data
- Enterprise Maximo / work management systems
- SharePoint, Excel, PowerPoint, and Microsoft 365 collaboration tools
Salary
New England MA $142,000 - $167,000 a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
