Walgreens

Manager Pharmacy & Retail Ops Projects

Walgreens • $100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or High School Diploma/GED with relevant experience in management and project management.
  • At least 2 years of experience in Retail and/or Pharmacy Management or 5 years in a related role without a degree.
  • Proficient in conflict resolution and team dynamics.
  • Intermediate skills in Microsoft Excel, PowerPoint, and Word.
  • Experience in leading cross-functional teams and relationship management at various organizational levels.

Responsibilities

  • Manage multiple pharmacy projects from start to finish.
  • Establish priorities and deadlines for pharmacy initiatives.
  • Ensure quality and efficiency in project execution and adherence to budget guidelines.
  • Drive conflict resolution within project teams.
  • Communicate project updates and risks to stakeholders throughout the project lifecycle.
  • Develop and mentor team members through effective leadership and communication.
  • Foster a diverse and inclusive work environment.

Benefits

  • Comprehensive healthcare plan options.
  • 401(k) retirement plan with company match.
  • Paid time off and flexible working schedules.
  • Employee discounts on products and services.
  • Professional development and training opportunities.
Full Job Description
Job Description

Job Summary:

As Manager, Pharmacy Administration & Services, you will lead the day-to-day operations and execution of pharmacy programs and initiatives within the organization. Reporting to senior leadership, you will manage key pharmacy areas such as third-party billing, pharmacy credentialing, Medicare compliance, pharmacy services (immunizations, adherence, MTM, testing), and/or core pharmacy enablement. You will focus on driving operational efficiency, ensuring regulatory compliance, and supporting the delivery of high-quality patient care through effective program management and team leadership.

Job Responsibilities:
  • Manages medium to large size projects under limited direction.
  • Establishes and monitors project requirements, priorities, and deadlines. Provides ongoing
  • management of project from inception to completion.
  • Manages a project team that is responsible for management of multiple project plans.
  • Ensures quality and timeliness of project results. Ensures established budget is adhered to based upon project requirements. Identifies opportunities and correction of errors to ensure efficiency and mitigate exposure.
  • Drives resolution of project conflicts. Consults and makes recommendations to senior
  • management.
  • Manages teams who are responsible for multiple projects from inception to completion.
  • Manages activities of assigned project team.
  • Communicates project status to team and business owners throughout the duration of the assignment and post implementation to make certain all impacted stakeholders have an
  • understanding of risks, issues and activities. Responsible for effective rollout of future related system enhancements and processes, procedures associated with same.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

External Basic Qualifications

  • Bachelor's degree and at least 2 years of Retail and/or Pharmacy Management, project management and/or business process experience OR a High School Diploma/GED and at least 5 years of Retail and/or Pharmacy Management , project management and/or business process experience.
  • Experience working on cross-functional teams and indirectly managing teams across business units.
  • Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.
  • Experience resolving conflicts within a team as issues arise.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • At least 1 year of direct leadership, indirect leadership and/or cross functional team leadership.
  • Willing to travel up to 25% of the time for business purposes (within state and out of state)


Preferred Qualifications

  • Pharmacy degree (B.S. or PharmD).
  • Bachelor's or Master's degree in Healthcare Administration, Business, or related field.
  • Experience leading small teams or project groups in pharmacy or healthcare settings.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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