McLaren Health Care

Manager Patient Care Services

McLaren Health Care • $80K — $95K *
Lansing, MI 48911In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor degree in nursing (BSN) or related field; Associate degree may suffice with extensive experience.
  • Current registered nurse license in Michigan.
  • BLS certification as a Healthcare Provider.
  • Experience in management or demonstrated potential for middle management.
  • Master's degree in Nursing or a related field is preferred.

Responsibilities

  • Oversee daily operations of nursing and health care services.
  • Enhance customer relations with physicians, patients, and staff.
  • Foster collaboration among diverse staff for patient care.
  • Ensure staff participation in educational and development opportunities.
  • Plan and facilitate unit conferences and in-service meetings.
  • Monitor and ensure quality of care and implement action plans.
  • Utilize measurement tools to evaluate nursing care quality.

Benefits

  • Professional development opportunities and educational support.
  • Collaborative working environment with multidisciplinary teams.
  • Focus on leadership development for aspiring managers.
  • Engagement with diverse patient populations enhances care experience.
Full Job Description
Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:
  1. Maintains operational responsibility for nursing and health care services on the unit.
  2. Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.
  3. Promotes collaboration regarding patient care issues with various staff levels and disciplines.
  4. In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.
  5. Plans unit conferences, educational endeavors, and in-service meetings for staff.
  6. Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.
  7. Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.
  8. Assures appropriate delegation and supervision of patient care.
  9. Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.
  10. Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
  11. Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.
  12. Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
  13. Maintains regulatory readiness.
  14. Performs other duties as required or requested.


Qualifications:

Required:
  • Bachelor degree from an accredited school of nursing (BSN) or Bachelor of Science (BS). (Associate degree /diploma in nursing may be considered with five or more years of relevant experience. Must complete BSN or BS within 3 to 5 years from date of hire.)
  • Licensed registered nurse in the State of Michigan.
  • BLS certification as Healthcare Provider.
  • Demonstrated management potential or middle management experience.


Preferred:
  • Master Degree in Nursing or related field.

About McLaren Health Care

McLaren Health Care Corporation is a Michigan-based, fully integrated health network committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 15 hospitals, ambulatory surgery centers, imaging centers, a 490-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 620,000 lives in Michigan and Indiana, home health and hospice providers, retail medical equipment showrooms, pharmacy services, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Barbara Ann Karmanos Cancer Institute, one of only 51 National Cancer Institute-designated comprehensive cancer centers in the U.S. McLaren has 28,000 employees and more than 90,000 network providers throughout Michigan and Indiana.
Learn more about McLaren Health Care
Size
26,000 employees
Industry
Healthcare
* Ladders Estimates

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