Job OverviewThe Manager, Organizational Effectiveness and Strategy enables the business to perform at its best by shaping how we're organized, how leaders lead, and how work gets done - through workforce strategy, organizational design, employee relations, and enterprise execution systems.
In this role, you'll partner with business, operational, and functional leaders to strengthen organizational health, build leadership capability, and elevate the employee experience. You'll lead the Employee Relations Center of Excellence, performance management, and the employee engagement survey process, using data and business insight to drive practical solutions that improve organizational performance and culture.
Duties and Responsibilities- Partner with business, operational, and functional leaders to align organizational structure, workforce strategy, and people systems to business objectives and strategic priorities
- Lead the Employee Relations Center of Excellence, including strategy, process governance, documentation standards, leader support, and consistent, compliant execution across the organization
- Analyze workforce and employee relations trends to identify organizational risks, root causes, and improvement opportunities, and recommend actionable solutions
- Own and continuously improve the performance management lifecycle, including goal alignment, evaluation governance, calibration support, and organizational accountability systems
- Own the employee engagement survey process, including survey administration, results analysis, action planning support, and follow-up accountability
- Support talent review, succession planning, leadership assessment, and organizational capability initiatives in partnership with HR and business leadership
- Facilitate organizational design and workforce planning initiatives, including evaluation of organizational structures, spans of control, role clarity, and workforce capability needs
- Support transformation, integration, restructuring, and change management initiatives to ensure effective implementation and organizational adoption
- Develop and manage project plans including timelines, dependencies, and critical milestones for assigned organizational initiatives
- Support continuous improvement and operational excellence initiatives
- Ensure compliance with employment laws, company policies, and organizational standards while promoting a positive employee relations environment
Knowledge, Skills and Abilities- Strategic and consultative approach: Proven ability to partner effectively with leaders and HR partners and provide practical guidance on organizational effectiveness, design, and workforce strategy
- Business acumen: Uses a systems-thinking perspective to understand how organizational decisions affect people, operations, and results
- Influence and collaboration: Demonstrated ability to work across functions, build alignment, and support adoption of new organizational solutions
- Data-driven problem solving: Ability to use data to identify trends, assess risk, measure impact, and inform practical recommendations
- Change management: Experience supporting change initiatives, including communication, stakeholder coordination, and implementation planning
- Employee relations expertise: Strong understanding of employment law, HR compliance, investigations, corrective action, and employee relations governance
- Performance management expertise: Experience designing, managing, and improving performance management processes and governance practices
- Engagement survey leadership: Experience managing engagement survey processes, interpreting results, and driving action planning with leaders
- Project management and execution: Strong organization, follow-through, and execution discipline across multiple priorities
Education and Experience- Bachelor's degree in Human Resources, Business, Organizational Development, Psychology, or related field required
- 5-7 years of experience in organizational effectiveness, HR business partnership, employee relations, organizational development, workforce analytics, or related HR leadership support roles
- Experience owning or leading employee relations processes, performance management programs, and employee engagement survey administration in a complex business environment preferred
Physical Requirements- While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel objects.
- The employee frequently is required to sit, stand, walk, reach with hands and arms, and talk or hear and will occasionally be required to bend, stoop, kneel and climb stairs.
