What you'll do...
Position: Manager, Operations
Job Location: 811 Excellence Dr, Bentonville, AR 72716
Duties: Oversees one or more work streams for the operations organization by designing project plans ; organizing project timelines and deliverables; facilitating meetings involving stakeholder teams to analyze, plan, and implement project initiatives; recommending appropriate operational processes ; developing and handling project requests and timelines by establishing project requirements; communicating project status, details, timelines, and available resources; planning and executing resource allocation; finalizing, approving, and delivering projects; taking corrective action as necessary to drive project results; communicating project plans and deliverables to key stakeholders ; identifying root causes and developing potential solutions for initiatives; and making recommendations based on data and observation. Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Implements business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development. Oversees activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data accuracy. Oversees the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple businesses, functions and/or time frames with new or existing tools; and partnering cross-functionally with product management, merchandising, engineering, and other groups to drive projects.
Minimum education and experience required: Master's degree or the equivalent in Business Administration, Engineering (any), Operations, or related field; OR Bachelor's degree or the equivalent in Business Administration, Engineering (any), Operations, or related field and 2 years of experience in operations, project management, or related area.
Skills Required: Must have experience with: Experience handling large datasets and building interactive, insightful dashboards using Tableau, Power BI, Looker, and Data Studio. Experience utilizing Python or SQL to manage, clean, and process vast amounts of data effectively. Experience identifying areas for process optimization and deploying process mapping and engineering techniques to develop efficient programs. Experience leveraging Microsoft Excel and Microsoft PowerPoint to design, analyze, interpret, visualize, and communicate data-driven models and strategies. Experience executing both quantitative and qualitative data analyses using macro-economic parameters and key business performance metrics. Experience providing data-driven recommendations by amalgamating analytical insights and developing robust financial models. Experience working on multiple complex projects simultaneously involving various teams using project management tools. Experience formulating and executing intricate business strategies using a data-centric approach, market intelligence, and strategic planning. Experience conducting exploratory data analysis, including hypothesis testing, and basic statistical testing. Experience defining and implementing key metrics to measure operations performance and driving continuous improvement using Lean and Six Sigma Methodology. Experience implementing advanced testing methods including A/B testing, Design of Experiments, defining clear success criteria, analyzing key metrics to measure attribution/performance, and recommending strategic actions. Employer will accept any amount of experience with the required skills.
Rate of pay: $94,557.00 - 130,000.00/year
