Pax8

Manager of Workplace Experience (Americas)

Pax8$85K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in workplace experience, office operations, or hospitality settings
  • Strong vendor management and service delivery skills
  • Proficient in using tools and data for operational efficiency
  • Hands-on leadership style with a focus on team development
  • Ability to handle physical tasks, including lifting up to 50 lbs
  • Willingness to travel occasionally for office needs

Responsibilities

  • Create a welcoming and engaging workplace community
  • Manage daily office operations and resources
  • Oversee vendors and service quality
  • Identify and implement process improvements
  • Develop and mentor the team to achieve high performance
  • Ensure compliance with safety protocols and regulations

Benefits

  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups
Full Job Description
🔎 Manager of Workplace Experience (USA) - Denver, CO | Pax8 Pax8 is hiring a Manager of Workplace Experience in the USA to lead an exceptional, high-touch onsite workplace environment that helps people do their best work-every day.

🧭 What you'll do You'll bring together experience, operations, and safety to deliver a workplace that runs smoothly and feels outstanding.
  • 🫶 Create a workplace people love: Build community through thoughtful onsite experiences, consistent touchpoints, and a welcoming atmosphere for employees, customers, and visitors.
  • 🏢 Run office operations with precision: Oversee day-to-day office functionality, supplies, space readiness, vendor performance, and maintenance routines to keep everything working as it should.
  • 🔧 Own facilities and service partners: Manage relationships with key vendors, track service quality, and ensure timely resolution of issues-without losing the human touch.
  • 📈 Lead improvements and projects: Identify pain points, streamline workflows, implement smarter tools/systems, and use data to improve the workplace experience over time.
  • 👥 Coach and develop your team: Set clear expectations, remove blockers, build capability, and create a team culture that reflects Pax8 at its best.
  • 🛡 Champion safety and compliance: Maintain clear documentation, support audits and readiness, and help ensure a safe, secure, well-run environment.

🚀 The impact you'll make You'll be the person who ensures our Denver HQ feels consistent, intentional, and high-performing-supporting productivity, engagement, and trust. Your work will help teams collaborate better, welcome guests confidently, and keep the workplace safe, efficient, and energizing as Pax8 continues to grow.
What we're looking for We know no one ticks every box-apply if this excites you and you bring most of the following:
  • Proven experience leading workplace experience, office operations, facilities, or hospitality-style environments in a fast-moving organization.
  • Demonstrated ability to run onsite operations with strong structure-prioritization, planning, vendor management, and service delivery.
  • Considerable skill partnering across teams and influencing stakeholders with clarity, warmth, and accountability.
  • Comfort using tools, systems, and data to improve workflows, measure service quality, and drive continuous improvement.
  • A leadership style that is hands-on, calm under pressure, and people-first-you create clarity and raise the bar without creating friction.
  • Ability to move throughout the office regularly and handle occasional physical tasks, including lifting and moving items up to 35-50 lbs.
  • Flexibility for occasional travel to other Americas offices as needed.

🤝 Trust and hiring At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about - we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

🌈 Inclusivity We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in USA.

💰 Compensation & benefits

Salary beginning at: $85,000 - $95,000 depending on experience.

💰 Salary & benefits At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

🏢 Our Denver office Pax8 Denver Office Environment
  • Amazing location at the heart of Denver Tech Center
  • Views directly into Fiddlers Green Amphitheatre with the occasional sound check concert mid-day
  • Breath taking Colorado Mountain view from over half of the office.
  • Spacious sit to stand desks, state of the art 34-inch curved screens, and cell phone chargers
  • Cafe Eight Barista bar for fueling bodies and ideas
  • 3 State-of-the-art Top Brewer Coffee Machines
  • Mini Market with a curated selection of grab-and-go snacks, a soda fridge,
  • Large communal lunch area with catered lunch twice a week
  • Wellness rooms for both body and mind
  • Games area with arcade games, a ping pong table and high energy music
  • Regular social, cultural and networking events
  • Building Amenities: curated art gallery and elevated fitness center

📚 Your growth at Pax8 There's extensive room for a talented individual to grow at pace - whether that's advancing quickly in this role or exploring one of the many opportunities across our global organization. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive - and full visibility of what it takes to reach your next level.

About Pax8

Industry
Founded
2012

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