Manager of Warehouse Systems & Operations (Warehouse Excellence)

The Manager of Warehouse Systems & Operations (Warehouse Excellence) provides regional leadership and strategic direction for warehouse execution, leadership capability, and performance improvement across the manufacturing network. This role leads and develops a team of Warehouse managers, ensures alignment between plant leadership and corporate partners, and drives sustained results across safety, quality, service, cost, inventory, asset management, and space utilization. The Manager operates through influence, governance, and structured prioritization to scale best practices, reinforce accountability, and build long-term leadership capability.

Essential Functions

• Develop Warehouse managers to ensure consistent execution and leadership capability across regions.
• Set strategic direction and priorities for Warehouse Excellence initiatives aligned to business objectives.
• Ensure warehouse leadership training, assessments, and onboarding programs are effective, standardized, and sustained.
• Manager accountability for performance outcomes across safety, quality, process time, inventory accuracy, financial performance, asset management, and space utilization.
• Oversee multi-site productivity, cost-saving, and operational excellence initiatives across the network.
• Partners with Plant Directors, Warehouse Managers, and corporate stakeholders to align priorities, expectations, and execution plans.
• Provide escalation support and decision-making guidance for complex operational, leadership, or system challenges.
• Guide change management efforts to standardize best practices and reinforce consistent execution.
• Maintain executive-level understanding of warehouse systems and automation to inform strategy and governance decisions.
• Ensure risks related to operations, leadership, or compliance are identified and addressed with sustainable countermeasures.
• Partners to ensure engineering partnership and technical documentation governance, ensuring warehouse system requirements, SOPs, configuration standards, and change controls are created, maintained, and audit-ready.
• Partners in regional Warehouse Excellence strategy and performance outcomes, while participating in crossregional leadership and support as business priorities, network initiatives, or enterprise needs require.

Qualifications

Minimum Qualifications:

• 6+ years warehouse distribution management/leadership experience.
• 6+ years experience in position management
• 4+ years managing people and/or cross-functional teams.
• Demonstrated success leading multi-site or regional initiatives.
• Ability to influence senior leaders and operate effectively in ambiguity.
• Ability to travel up to 80%.

Preferred Qualifications:

• 8+ years warehouse distribution management/leadership experience.
• 8+years experience in position management
• 6+ years managing people or cross-functional projects.
• Experience leading regional or network-level operational excellence programs.
• Experience with warehouse systems, automation, or large-scale transformations.

Competencies

This position embodies the values of Niagaras LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers
• InnovACT
  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency
• Find a Way
  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame
• Empowered to be Great
  • Consistently looking for ways to improve ones self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

Education

• Minimum Required: 
  • Bachelor's Degree in related fields pertaining to Warehouse, Organizational Leadership or related field experience.

• Preferred: 
  • Master's Degree in related fields pertaining to Warehouse, Organizational Leadership or related field experience.

Typical Compensation Range

Bonus Target: 10% Annual

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. 
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!