Carrier Global Corporation

Manager of Operations

Carrier Global Corporation • $80K — $95K *
Charlotte, NC 28269In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of progressive operations management experience in a business environment
  • High School Diploma or GED; AA/AS degree in Business preferred
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication abilities
  • Proficiency in Microsoft Office applications
  • Ability to lift up to 50 lbs and operate a forklift (certification preferred)
  • Knowledge of industry and market trends

Responsibilities

  • Implement and direct hub safety programs and operational practices
  • Conduct annual transportation cost analyses and implement corrective actions
  • Oversee inventory control procedures and assist in product cycle counting
  • Lead hub management meetings to communicate and resolve issues
  • Analyze reports to identify operational deficiencies and take corrective actions
  • Develop methods to improve service quality based on customer feedback
  • Ensure compliance with standard operating procedures and internal controls

Benefits

  • Health Insurance
  • Health Savings Account (HSA)
  • Dental and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement and Professional Development Opportunities
  • Paid Vacation and Sick Time
  • Company-Paid Holidays
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company-Paid Volunteer Time Off
Full Job Description
Manager of Operations - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Manager of Operations for our Charlotte location.

Benefits
  • Health Insurance
  • Health Savings Account (HSA)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement and Professional Development Opportunities
  • Paid Vacation and Sick Time
  • Company-Paid Holidays
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company-Paid Volunteer Time Off


Company Website: www.carrierenterprise.com

Job Summary

The Area Operations Manager has the primary responsibility for supervising the daily operations of the Hub locations and developing a productive, profitable and achievement-oriented working environment for employees. Address operational issues and concerns in a timely fashion.

Duties and Responsibilities
  • Implements and directs hub safety programs and warehouse operational practices
  • Conducts annual transportation cost analyses and takes corrective actions
  • Conducts with the Ops team inventory control procedures, including reconciling inventory accounts, coordinating inventory returns and repairs, and assisting in product cycle counting
  • Conducts hub management meetings to communicate information and resolve problems
  • Analyzes reports to identify potential operational deficiencies and take corrective actions
  • Analyzes customer feedback procedures and develops methods to improve service quality using metrics.
  • Implements and ensures consistent compliance with standard operating procedures, policies, internal audit controls, Sarbanes-Oxley controls and business management quality system requirements
  • Utilizes LEAN methodologies to develop and implement action plans to correct problem areas and optimize established levels of business performance objectives, service, productivity, and quality.
  • Define service standards and KPI's for hub operations
  • Contributes to preparation of branch annual budget, including forecast of capital expenditures.
  • Helps Hubs Coordinate employee work assignments to achieve inbound and outbound service requirements
  • Directs achievement of performance objectives related to productivity, quality, service and safety
  • Trains and Coaches Hub Managers on Monitoring workflow, work completed, error rates and related metrics and take corrective action.
  • Ensures procedures are observed, implemented and enforced
  • Ensures warehouse employees receive training
  • Maintains positive employee relations and morale
  • Assists in developing and documenting warehouse processes
  • With assistance from Human Resources, carries out performance management actions, including hiring, firing, discipline and setting of pay rates for employees


Desired Qualifications:
  • Experience in a business work environment
  • Demonstrated ability to quickly adapt to changing conditions and solve problems immediately.
  • Must be team-oriented and have good interpersonal communication skills.
  • Must have good analytical, problem solving, and organizational abilities
  • Ability to multi-task, prioritize workload and work calmly under pressure.
  • Exhibits the ability to work well with others and maintain organization between cross-related departments.
  • Ability to lift up to 50 lbs.
  • Must be willing to travel
  • Must be able to operate a forklift; prior forklift certification preferred.
  • Knowledge of the industry and market trends
  • Excellent verbal and written communication skills
  • Strong business acumen
  • Proficiency in Microsoft Office applications
  • An eye for attention to detail
  • Ability to work effectively in a fast-paced environment
  • Exceptional analytical skills to sift through high volumes of data and information


Requirements:
  • 5 or more years of progressive experience managing operations in a business environment in a similar capacity listed in the duties and responsibilities above
  • High School Diploma or GED equivalent; AA/AS degree in Business or related field preferred


Invitation to Apply

Whether you're looking for full-time or part-time opportunities, we'd love to have you join our team. If this sounds like the right fit for you, we encourage you to apply and discover everything Carrier Enterprise has to offer.

Requirements:
  • 5 or more years of progressive experience managing operations in a business environment in a similar capacity listed in the duties and responsibilities above
  • High School Diploma or GED equivalent; AA/AS degree in Business or related field preferred

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Real Estate & Construction
Net Income
$1.9 billion
Revenue
$17.4 billion
* Ladders Estimates

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