Manager of Learning and Development

Service inspired Restaurants

$92K — $110K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred (e.g., M.Ed, MA in Education).
  • Minimum 5 years in Learning & Development; at least 2 years in leadership.
  • Track record as a learning visionary and thought leader.
  • Ability to design innovative learning solutions for diverse audiences.
  • Practical knowledge of learning theory and current trends.
  • Proven ability to manage large teams and influence in a matrixed environment.

Responsibilities

  • Provide strategic direction for a culture of continuous learning.
  • Align learning strategy with organizational goals.
  • Lead design and delivery of organization-wide learning programs, especially for leaders.
  • Ensure learning solutions positively impact guest experiences.
  • Stay updated on trends to align learning with marketplace conditions.
  • Lead a team of professionals to cultivate a learning culture in service-inspired restaurants.

Benefits

  • Opportunity to influence organizational culture and employee engagement.
  • Chance to work in a dynamic, fast-paced environment.
  • Leadership role with the potential to shape learning practices.
  • Collaboration with diverse teams across the organization.
  • Focus on service and hospitality in the learning framework.
Full Job Description
About The Job

As the Manager of Learning & Development you will be responsible for the following:
• Provide strategic direction to cultivate and sustain a culture of continuous learning for all employees.
• Align the learning strategy to organizational goals and objectives.
• Lead the design, development, and delivery of organization-wide learning structure with a particular emphasis on programs that develop leaders.
• Ensure that learning solutions support the brand and have a positive impact on guest experiences.
• Keep abreast of trends to align learning with current marketplace conditions and enable strategic responses within an evolving environment.
• Lead a team of learning professionals in developing and modeling a culture of learning within service-inspired restaurants.

About You

  • Bachelor degree required; Advanced degree in related field (e.g., M.Ed, MA in Education, etc.) strongly preferred.
  • Certificate in eLearning preferred but not required.
  • Certificate in Adult Education preferred but not required.
  • CTDP Certification preferred but not required.
  • Minimum 5 years learning & development experience with at least 2 + years in a leadership role.
  • Track record as a learning visionary and thought leader.
  • Ability to synthesize multiple inputs into key insights which result in actions that achieve desired business results.
  • Ability to design innovative and effective learning solutions for various audiences within the organization.
  • Practical knowledge of learning theory, cutting edge research, and other learning trends.
  • History of strong partnership and collaboration across team and organizational boundaries; able to accomplish goals in a matrixed environment.
  • Proven ability to lead in a fast-paced, constantly changing environment.
  • Demonstrated ability to manage large teams, manage change, influence globally, and enlist Service Inspired Restaurant employees to participate in cross-organizational projects and initiatives.
  • Possess five values that define our people:
    • Hospitality. Enhancing the dignity, comfort and well-being of Our People.
    • Authenticity. Being forthright, truthful and transparent with Our People.
    • Quality. Working to always improve the experience of Our People.
    • Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
    • Courage. Acting with conviction in the balanced interest of Our People.


Min

CAD $92,800.00/Yr.

Max

CAD $110,700.00/Yr.

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