Job Description
Bayshore's Integrated Care Solutions is seeking a Manager of Clinical Practice to lead our Bundled Care Program, supporting clients and caregivers through high-quality, community-based care. In this leadership role, you'll collaborate with interdisciplinary teams, mentor frontline staff, and ensure care delivery meets the highest standards of excellence, compassion, and reliability.
What You'll Do
-Lead the delivery of holistic care by collaborating with nursing, personal support workers, allied health professionals, and social workers.
-Partner with hospitals, Home and Community Care Support Services (HCCSS), and other community organizations to ensure safe and effective patient transitions.
-Provide mentorship, supervision, and performance management to personal support workers and nurses within your program.
-Ensure all services meet federal and provincial standards, as well as internal policies and best practices.
-Conduct case reviews and monitor client outcomes to ensure care goals are being met efficiently and effectively.
-Design and implement individualized care plans in collaboration with hospital partners to support safe discharges and continuity of care.
-Address patient and family concerns with professionalism and empathy, ensuring timely follow-up and resolution.
-Support staff development through home visits focused on training, performance evaluation, and skill-building.
-Analyze intake processes, priority coding, and service refusals, and implement strategies to improve access and efficiency.
-Oversee the completion of client assessments and ensure documentation is thorough and accurate.
-Collaborate with the Clinical Manager to track program metrics and communicate outcomes to the data management team.
-Escalate care or service-level concerns to the Clinical Manager for further review and resolution.
-Foster strong internal and external relationships through clear, compassionate communication.
-Participate in case conferences, team meetings, and ongoing professional development activities.
-Be available for flexible scheduling, including evenings and weekends, and participate in the on-call rotation as needed.
Qualifications
What You Bring
-Minimum 5 years in healthcare, preferably in home care and hospital settings.
-Registered Practical Nurse (Ontario), graduate of an accredited program, current CPR certification.
-Strong understanding of community nursing, service delivery, discharge planning, and Ontario's health system.
-Proven ability to mentor and lead teams with compassion and consistency.
-Familiarity with RAI tools is an asset.
-Valid driver's license and reliable vehicle.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
