Manager of Business Processes

Roper Technologies • $90K — $120K *
Schaumburg, IL 60193In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • BS/BA in Finance, Accounting, Economics, Engineering, Business Administration, or Management Information Systems.
  • 7+ years in business process management, operations, or related fields.
  • Experience deploying AI tools like Claude, ChatGPT, or Copilot in business settings.
  • Strong analytical and problem-solving skills for effective process flow design.
  • Ability to manage stakeholder relationships and facilitate cross-functional initiatives.
  • Proficient in process documentation tools (e.g., Visio, Lucidchart).
  • Strong communication skills for presenting technical concepts to non-technical audiences.

Responsibilities

  • Conduct ongoing assessments of processes to identify inefficiencies and improvement opportunities.
  • Design and implement process improvements using effective methods including AI.
  • Leverage Claude-based workflows to enhance document processing and data analysis.
  • Map and document current-state processes while defining future-state workflows with AI assistance.
  • Establish metrics and KPIs to measure improvements in efficiency and quality.
  • Partner with department heads to understand their challenges and objectives.
  • Serve as an internal expert on responsible AI use, providing training and governance.

Benefits

  • Opportunities for professional development and training in cutting-edge AI tools.
  • Access to collaborative work environments fostering cross-departmental partnerships.
  • Involvement in shaping the future of AI-assisted business processes.
  • Opportunity to influence technology stack decisions and tooling strategies.
Full Job Description
Key Responsibilities

Business Process Improvement

  • Conduct ongoing assessments of business processes across the organization to identify inefficiencies, bottlenecks, and opportunities for improvement - with or without AI involvement
  • Design and implement process improvements using the most effective approach available: workflow redesign, automation, AI augmentation, or a combination of methods
  • Leverage Claude-based workflows where applicable to streamline document processing, reporting, data analysis, and cross-functional communication
  • Use Claude Code for lightweight scripting, developing agents, and automation of repetitive business tasks without requiring full engineering resources
  • Evaluate emerging AI tools and make evidence-based recommendations for adoption; clearly distinguish where AI adds genuine value versus where traditional process improvement is the right answer


Process Design & Documentation

  • Map current-state business processes and define future-state workflows that incorporate AI assistance
  • Develop standardized process documentation, SOPs, and playbooks for AI-augmented workflows
  • Establish metrics and KPIs to measure process efficiency gains, cost savings, and quality improvements
  • Maintain a portfolio of active process improvement initiatives and communicate progress to stakeholders


Cross-Functional Collaboration

  • Partner with department heads to understand pain points and define improvement objectives
  • Facilitate workshops and working sessions to surface process bottlenecks and co-design solutions
  • Serve as the internal subject matter expert on responsible AI use - setting guardrails, best practices, and governance standards
  • Train and enable employees to confidently use AI tools in their day-to-day work


Data Governance & OneTrust

  • Own and manage data flow documentation within the OneTrust platform, ensuring all business process changes that affect data collection, storage, or transfer are accurately reflected
  • Partner with Legal, IT, and Compliance to maintain up-to-date data flow maps and privacy impact assessments as processes evolve
  • Serve as the primary business-side liaison for OneTrust - coordinating with stakeholders to capture new data flows, remediate gaps, and ensure ongoing program accuracy
  • Identify opportunities to streamline and automate OneTrust data flow maintenance through integrations or templated workflows


Technology Stack Ownership

  • Develop and maintain working knowledge of rf IDEAS' software technology stack - including core business systems across Finance, Operations, Sales, CRM, and IT - to understand how tools interconnect and where process friction originates
  • Proactively identify opportunities to enhance, consolidate, or replace tools based on observed workflow gaps, redundancies, or evolving business needs
  • Provide informed recommendations to leadership on software investments, renewals, and rationalizations - weighing capability, cost, integration complexity, and user adoption
  • Participate actively in the evaluation, implementation, and integration of new software systems - serving as the business process voice during requirements gathering, vendor selection, configuration, and rollout
  • Partner with IT to ensure new tools are integrated in a way that supports clean data flows, reduces manual handoffs, and aligns with existing process architecture


Reporting & Finance Alignment

  • Collaborate closely with the VP of Finance to align process initiatives with financial goals, budget cycles, and operational reporting
  • Support Finance with AI-assisted analysis, forecasting assistance, and reporting automation where applicable
  • Provide regular ROI reporting on completed initiatives to justify continued investment in AI tooling


Required Qualifications

  • BS/BA degree required; preferred focus in Finance, Accounting, Economics, Engineering, Business Administration, or Management Information Systems
  • 7+ years of experience in business process management, operations, or a related field
  • Demonstrated experience deploying AI tools (Claude, ChatGPT, Copilot, or similar) in a professional business context
  • Strong analytical and problem-solving skills with the ability to translate complexity into clear process flows
  • Experience facilitating cross-functional initiatives and managing stakeholder relationships
  • Proficiency in process documentation tools (Visio, Lucidchart, or similar)
  • Strong written and verbal communication skills - able to present technical concepts to non-technical audiences


Preferred Qualifications

  • Hands-on experience with Claude and the Anthropic platform (Claude.ai, API, or Claude Code)
  • Familiarity with prompt engineering and designing effective AI-assisted workflows
  • Lean, Six Sigma, or similar process improvement certification
  • Experience with project management tools (Jira, Asana, Monday.com, or similar)
  • Exposure to ERP or CRM platforms in a process improvement context


Behavioral Assessment

In addition to supplying us with your resume, we ask that you take our Behavioral Assessment through Predictive Index by going to the following link:

https://assessment.predictiveindex.com/bo/B3WV/ManagerofBusinessProcess_Jun2026_133141

Tips:

  1. Complete the assessment in a quiet place, free from interruption, in one session
  2. Take as much time as you wish to complete this assessment- typically takes
  3. Please use one of the following browsers: Internet Explorer, Firefox, Safari, or Chrome

About Roper Technologies

Roper Technologies is a diversified technology company that designs, develops, and manufactures engineered products and solutions for global niche markets. The company operates through four segments: Application Software; Network Software & Systems; Measurement & Analytical Solutions; and Process Technologies. Roper Technologies serves customers in healthcare, transportation, food, energy, water, education, and other markets. The company was founded in 1981 and is headquartered in Sarasota, Florida.
Learn more about Roper Technologies
Size
19,300 employees
Market Cap
$45.7 billion
Industry
Consumer Technology
Net Income
$949.6 million
5 Year Trend
+8.8%
Revenue
$5.5 billion
NASDAQ
ROP
* Ladders Estimates

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