Manager, National Accounts

Fresenius

$145K — $160K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of relevant experience, preferably in National Accounts.
  • Strong knowledge of the oncology, critical care, analgesic, and anti-infective acute markets.
  • Expertise in contract negotiation and management.
  • Ability to build relationships with various levels in IDN organizations and GPOs.
  • Willingness to travel frequently for business needs.
  • Strong English communication skills, both written and verbal.

Responsibilities

  • Represent National Accounts to assigned group purchasing organizations and IDNs.
  • Communicate effectively with customers and internal departments.
  • Develop and negotiate customized contracts for profitability.
  • Manage customer relationships and ensure service quality.
  • Serve as the communication link between customers and Fresenius Kabi teams.
  • Identify and develop new markets, including oncology distributors and individual health networks.
  • Adapt to changes in customer dynamics to maintain focus on business goals.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance and disability benefits.
  • 401K with company contribution.
  • Wellness program to support health and wellbeing.
Full Job Description
Job Summary

The Manager, National Account is responsible for acting as the main contact and sales person for Fresenius Kabi USA with group purchasing organizations (Acute, Post Acute, Oncology) and national account IDNs for Biosimilars. Create and maintain a strong long term working relationship based on established credibility, high service levels, and direct and frequent communication. The main objective is to grow FK business by adding existing and new biosimilar products to current customer base and to initiate, position, respond to, and negotiate long term profitable agreements in support of the goals and strategic direction of the company.

Interacts with Sales, Contract Marketing, Marketing, and Customer Service.

Salary Range: $145,000 - $160,000 per year
Position is eligible for the Sales Management bonus plan. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.

Responsibilities

  • Responsible for National Account representation to assigned group purchasing organizations, and select IDNs.
  • Requires excellent communication skills, written & oral, motivation, a professional presence and credibility, flexibility and the ability to listen and learn the business and needs of the customer.
  • Develops and negotiates profitable contracts with customized programs as needed.
  • Manages customer relationship and business.
  • Acts as the key communication link between National Account customer and all departments of Fresenius Kabi.
  • Responsible for communicating the contractual status to the Sales Force and supporting their efforts in calling on GPO/IDN membership. Also responsible for communicating and interacting with the key thought leaders and committee members in their IDN/GPO / Customer base.
  • Develops new markets as needed: oncology distributor, retail, alternate site, wholesaler/GPO, and individual health networks. If the customers of national accounts are in a state of flux and change, the Manager, National Accounts must be able to recognize it, adapt and keep Fresenius Kabi corporate focused on the customer.
  • Additional responsibilities as assigned.


Requirements

  • Bachelor's degree required.
  • 5+ years of relevant experience required (National Account experience is preferred) within the oncology, critical care, analgesic and anti-infective acute markets.
  • A thorough understanding of the healthcare acute market, formularies, and drug distribution is necessary.
  • Strong contract negotiating skills required.
  • Ability to communicate and form strong relationships with multiple levels and responsibilities within the IDN organization and GPOs.
  • Must have the ability and willingness to travel frequently - Air/Auto.
  • Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to perform the essential functions of the role at customer locations.
  • Ability to work flexible hours and weekends to meet business/customer needs.
  • Participates in any and all reasonable work activities as assigned by management.
  • The Company's primary business language is English. The successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment.


Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is at-will, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

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