ServiceNow

Manager, Mid-Market Sales

ServiceNow$90K — $149K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Creative mindset with a proven track record in achieving pipeline goals
  • Experience leading teams or managing sales efforts
  • Over 2 years in B2B technology sales focusing on lead generation
  • Knowledge of the cybersecurity industry
  • Demonstrated ability to solve problems and innovate
  • Experience in training and enabling sales representatives
  • Strong interpersonal and communication skills
  • Proficient in key sales technologies like Salesforce and LinkedIn Sales Navigator
  • Leadership capabilities with a focus on motivating team members
  • Detail-oriented with decisive problem-solving skills

Responsibilities

  • Lead a remote team of Enterprise Business Development Representatives
  • Foster a collaborative team environment to drive pipeline success
  • Motivate team members to meet performance targets
  • Provide coaching during one-on-one sessions and team meetings
  • Collaborate with Growth Operations to manage outbound campaigns
  • Work with Demand Generation to enhance inbound marketing efforts
  • Ensure proper lead qualification and management in Salesforce
  • Assist in identifying sales trends and establishing strategic goals
  • Develop strategies to enhance team performance and optimize operations

Benefits

  • Health plans with flexible spending options
  • 401(k) plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time-off policies
  • Family leave programs
Full Job Description
Job Description

What you will do:
  • Remotely lead a team of Enterprise BDRs (inbound and outbound)
  • Promote a team-based environment which delivers best-in-class pipeline generation results
  • Lead, motivate and direct the activities of team members in order to achieve objectives and team performance for meetings held and pipeline generated
  • Coach 1:1 and in team meetings to better understand call results and develop and maintain processes, best practices and expectations
  • Work with the Global Growth Operations team to build, manage and track outbound campaigns
  • Work with the Demand Generation team to create and optimize inbound marketing campaigns
  • Ensure leads are qualified based on specific guidelines and criteria and properly managed in Salesforce.com
  • Assist management team in identifying trends and establishing goals
  • Develop short and long-term strategies to enhance performance, including tech stack optimization, workflow design, compensation/contests, training needs, professional development and overall quality of the program


Qualifications

What we expect:
  • Creative and entrepreneurial mindset and track record of consistently meeting and exceeding meeting and pipeline goals
  • Experience as a team lead or sales manager
  • 2+ years of B2B technology sales experience in inside sales or lead generation
  • Understanding of the the cybersecurity landscape
  • A track record of problem-solving and trying new ideas and concepts
  • Background training and enabling reps for success
  • Exceptional interpersonal, problem-solving, verbal & written communication, and conflict resolution skills
  • Proficiency with sales tools, e.g. Salesforce.com, ZoomInfo, Salesloft, and LinkedIn Sales Navigator or equivalent
  • Strong coaching and leadership skills, ability to motivate employees
  • Decisiveness and attention to detail


FD21

For positions in this location, we offer a base pay of $90,360 - $149,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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