Lowe’s

Manager, Marketplace Seller Management

Lowe’s • $100K — $130K *
Mooresville, NC 28117In-Person
Retail & Consumer Goods
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Operations, Computer Science or related field or equivalent experience.
  • 7 years of experience in online commerce/retail merchandising or business operations.
  • 4 years of leadership experience managing direct or indirect reports.
  • Experience managing cross-functional teams or resources.

Responsibilities

  • Leads execution of digital commerce segments to drive revenue and market share.
  • Analyzes opportunities and develops plans to exceed customer expectations.
  • Oversees execution plans, translating business objectives into tactical actions with cross-functional teams.
  • Ensures team accountability for milestones, deliverables, and coordinated activities.
  • Analyzes data to identify optimization areas and drive actionable improvements.
  • Acts as a subject matter expert for assigned digital commerce area, aligning cross-functional team needs.
  • Builds relationships with stakeholders to align goals, inputs, and expected outcomes.

Benefits

  • 401k with up to 4.25% match.
  • Discounted Employee Stock Purchase Plan with 15% discount.
  • Tuition-Free Education.
  • 10-week Maternity/Parental Leave.
  • 10% Associate Discount.
Full Job Description
Your Impact
The primary purpose of this role is to have single-threaded ownership of a digital commerce segments within Marketplace that are medium to large in size, complexity, and that typically involve multiple work streams/functional groups. This includes responsibility for managing work streams end-to-end through the planning, development, execution, and implementation stages. This role will also have people leadership responsibility for more junior associates. Overall, this role contributes to the Marketplace organization that plays an important role in moving digital commerce forward by driving ongoing improvements for increased digital sales/conversion.

Key Responsibilities
  • Leads the execution of a digital commerce segment (s) that drives revenue and increases market share. Develops operational plans for the team, manages execution, and measures the KPIs.
  • Analyzes digital commerce opportunities for a segment of the online business and develops plans to close the gap and exceed customer expectations. Provides direction to the team on research needed, actions to take, and priorities.
  • Oversees work and execution plans, partnering with the business teams to translate business plans into tactical action items. Partners with cross-functional business and technology teams to identify and manage interdependencies. Manages risks, issues, decisions and scope changes.
  • Holds team accountable for meeting or exceeding expectations by managing milestones and deliverables and coordinating team activities.
  • Analyzes multiple sources of data (e.g. sales, customer feedback, conversion, LTR) to identify areas of optimization, create hypotheses, and define business value to ultimately drive action for improvement.
  • Serves as a subject matter expert for the digital commerce area assigned to support cross-functional business team needs. Ensure the needs are understood, defined, prioritized, and implemented to close the gap.
  • Builds and manages relationships with diverse project stakeholders on business and tech/agile teams by communicating goals, inputs needed, outputs expected, and questions/feedback to ensure that all parties are informed and working to achieve business outcomes.
  • Develops and communicates changes or improvements to an online business segment(s) as it relates to initiatives, capabilities, and features to ensure business teams are appropriately informed. Teach business leaders, peers, and working teams about components and importance of digital commerce.
  • Identifies formal and informal training opportunities to develop technical skills for the individual and team.


Minimum Qualifications
  • Bachelor's degree Business Administration, Marketing, Operations, Computer Science or related field. or equivalent years of experience in lieu of education requirement, if applicable
  • 7 Years Online-commerce/retail merchandising or business operations
  • 4 Years Leadership experience with direct or indirect report responsibility and managing 1-2 cross-functional teams/resources


Preferred Skills/Education

*We encourage you to apply even if you do not have all the preferred skills or experience. *
  • Master's degree Business Administration, Marketing, Operations, Computer Science or related field.
  • 4 Years Managing a business segment
  • Corporate experience, retail a plus
  • Experience in Chat, Order Fulfillment, BOPUIS, B2B, Install Services, or Online Payment desired
  • International/global workforce experience
  • Agile/Scrum/SAFe certification


Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

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About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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