H&R Block

Manager, Internal Communications

H&R Block$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field or equivalent experience
  • Minimum 5 years of related work experience
  • Experience in internal or corporate communications within large organizations
  • Proven strong writing skills for executive-level content
  • Background in communications planning and multi-channel management
  • Experience in leading internal event planning and executive production
  • Comfortable with ambiguity and fast-paced environments
  • Excellent stakeholder management and collaborative skills

Responsibilities

  • Partner with Director to develop and execute communication strategies
  • Create and maintain comprehensive communications plans
  • Lead planning and execution of internal events and high-impact associate experiences
  • Align stakeholders during the event planning process
  • Draft and refine executive narratives and provide creative direction
  • Assist in editorial content plans and occasionally create supporting content
  • Collaborate with editorial teams to ensure message relevance for diverse audiences

Benefits

  • Comprehensive healthcare coverage
  • 401(k) retirement plan with employer match
  • Generous PTO and holiday schedule
  • Professional development opportunities
  • Flexible work arrangements
Full Job Description
About the Role

The Manager, Internal Communications is a senior strategic partner to the Director of Internal Communications, helping drive enterprise-wide communication strategies that build alignment, deepen engagement, and support business outcomes. This role requires someone who thinks and writes at a high level, brings strong organizational instincts, and can move seamlessly between long-range communications planning and the day-to-day execution that makes strategies real.

The ideal candidate is a skilled communicator and collaborative operator who brings both creative and analytical strengths, translating complex business initiatives into clear, compelling narratives while ensuring precise execution across channels, stakeholders, and moments that matter.

Day to day, you'll...
  • Partner with the Director of Internal Communications to develop and execute communication strategies aligned to enterprise priorities, ensuring consistent coordination with cross-functional stakeholders and alignment on messaging across initiatives
  • Support the creation and maintenance of comprehensive communications plans, contributing to message development and ensuring narrative consistency across leadership communications and company-wide efforts
  • Lead end-to-end planning and execution of internal events and high-impact associate experiences in partnership with the events partner of record, including all-company meetings, Company Connects, town halls, leadership forums, and celebratory events
  • Align stakeholders throughout the event planning process, draft and refine executive narratives, provide creative direction for senior-level content, and ensure each experience reflects the company's voice and strategic priorities
  • Assist in developing and tracking executive editorial content plans while occasionally creating content to support senior-level communications efforts
  • Collaborate with editorial teams to ensure content is appropriately segmented and relevant for diverse audiences, delivering the right messages to the right audiences at the right time

Required Qualifications

  • Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
  • 5 years minimum related work experience
  • Experience in internal or corporate communications in a large, matrixed organization
  • Strong writing skills with demonstrated ability to develop executive-level content and leadership narratives
  • Background in communications planning, editorial strategy, and multi-channel content management
  • Experience supporting or leading internal event planning and executive production
  • High comfort with ambiguity, competing priorities, and fast-moving environments
  • Collaborative and service-oriented, with excellent stakeholder management skills

About H&R Block

H&R Block is a tax preparation company that provides services to individuals and small businesses. The company was founded in 1955 and is headquartered in Kansas City, Missouri. H&R Block has over 12,000 retail locations in the United States, Canada, and Australia. In addition to tax preparation, the company also offers financial products and services such as refund advances, prepaid debit cards, and small business accounting software. H&R Block is publicly traded on the New York Stock Exchange under the ticker symbol HRB.
Learn more about H&R Block
Size
3,600 employees
Market Cap
$5.8 billion
Industry
Net Income
$94.9 million
Founded
1955
5 Year Trend
+1.9%
Revenue
$2.8 billion
NASDAQ

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