Job DescriptionThe Insider Threat Investigations & Analytics Team is responsible for the organization's insider threat program, driving a cross-functional strategy including detection, investigation, response and mitigation of insider risks.
The Service Manager for Insider Threat Investigations is accountable for the end-to-end execution, oversight, and quality of insider threat investigations, ensuring timely, legally defensible, and risk-appropriate responses to suspected insider activity.
Key Responsibilities- Lead and oversee complex insider threat investigations, including data loss, fraud, system misuse, and policy violations.
- Ensure investigations are conducted in accordance with Allstate policies, legal requirements, regulatory standards, and internal controls.
- Direct investigative strategies across SaaS platforms, cloud infrastructure, and on-premises systems, leveraging digital forensics, behavioral evidence, and correlated analytics.
- Maintain accountability for case lifecycle management, documentation standards, evidence handling, and defensibility.
- Partner closely with Allstate Legal counsel on privileged matters, escalation decisions, and engagement with law enforcement or external partners when warranted.
- Coordinate containment, corrective actions, and remediation activities with enterprise stakeholders.
- Provide clear investigative insights, risk assessments, and recommendations to Insider Threat leadership and executives.
- Build, mentor, and lead a team of investigators, reinforcing professional judgment, confidentiality, and ethical investigation practices.
Key Qualifications- 5+ years of experience in insider threat programs, cybersecurity investigations, or risk analytics.
- Proven leadership experience managing multidisciplinary teams.
- Strong knowledge of data analytics, behavioral monitoring, and forensic investigation techniques.
- Familiarity with regulatory frameworks (e.g., NIST, ISO 27001, GDPR).
Supervisory Responsibilities- This job has supervisory duties.
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SkillsCyber Investigations, Cyber Threat Analysis, Data Analytics, Digital Forensics, Executive Relationship Management, Fraud Prevention, General Data Protection Regulation (GDPR), Mentorship, NIST Cybersecurity Framework (CSF), Risk Analytics, Security Program Development, Security Risk Assessment, Team Leadership, Threat Detection
CompensationCompensation offered for this role is $134,000 - 196,000 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
