Carrier Global Corporation

Manager, Infrastructure Services

Carrier Global Corporation$96K — $192K *
US-Anywhere
+ 4 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree
  • 5+ years experience with endpoint management platforms (Microsoft Intune, VMware Workspace ONE, SCCM)
  • 5+ years experience with Mobile Device Management (MDM) and OS administration (Windows, macOS, iOS, Android)
  • 5+ years experience with Endpoint security fundamentals (encryption, EDR, antivirus)

Responsibilities

  • Manage the lifecycle of endpoint devices
  • Oversee mobile device management (MDM) practices
  • Implement unified endpoint management (UEM) solutions
  • Review and approve endpoint related change management requests
  • Interface with cross-functional teams for collaborative efforts
  • Mentor and develop team members
  • Act as a technical escalation point for complex issues

Benefits

  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Paid vacation days, sick days, personal leave, holidays, and various leave options
  • Disability coverage: Short-term and long-term
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings, Healthcare, Dependent Care
  • Tuition Assistance
Full Job Description
Carrier Corporation is seeking an experienced and motivated desktop engineer to join our team to implement and support key elements of the global endpoint management services for desktop/laptop/Mac computers.

This individual will work in our global organization and will be responsible for supporting our endpoint devices and users, covering remote management, patch management, software distribution, operating system deployment, network access protection, and hardware/software inventory efforts using Microsoft Intune and/or SCCM. This role is also responsible for leading the introduction of new and innovative technologies to help Carrier Corporation increase employee productivity and engagement.

Job Responsibilities
  • Endpoint Management
  • Device Lifecycle Management
  • Mobile Device Management (MDM)
  • Unified Endpoint Management (UEM)
  • Review and approve Endpoint related change management and other requests
  • Review and approve permissions and accesses to Endpoint related environments
  • Review and approve documentation and communications
  • Interface with other teams for joint efforts
  • Provide administrative management of outsourced team members
  • Provide overall team leadership
  • Provide consultancy and be technically proficient as an escalation point for issues
  • Mentor, support, and develop other members of the department


Minimum Qualifications
  • Bachelor's Degree
  • 5+ years of experience with endpoint management platforms (Microsoft Intune, VMware Workspace ONE, SCCM)
  • 5+ years of experience with Mobile Device Management (MDM) and OS administration (Windows, macOS, iOS, Android)
  • 5+ years of experience with Endpoint security fundamentals (encryption, EDR, antivirus)


Preferred Qualifications
  • Bachelor's Degree in Computer Science, Information Systems, or related business discipline
  • Industry certifications such as Microsoft Certified: Endpoint Administrator Associate, CompTIA Security+, CISSP, or ITIL
  • Advanced experience with Microsoft Intune, SCCM, VMware Workspace ONE, or JAMF
  • Strong knowledge of Windows, macOS, iOS, and Android endpoint ecosystems
  • Familiarity with Zero Trust security models and endpoint detection & response (EDR) tools
  • Proficiency in automation/scripting (PowerShell, Python, Bash)
  • Proven track record of leading endpoint management teams or projects
  • Experience in policy design, compliance enforcement, and audit preparation
  • Ability to manage vendor relationships and evaluate new endpoint technologies
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to balance security requirements with user experience
  • Experience in large-scale enterprise environments with thousands of endpoints
  • Background in hybrid work enablement and secure remote access solutions


Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance


To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 30 June 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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