Rutgers University

Manager, Information Systems & Technology (Infrastructure)

Rutgers University$111K — $169K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, or related discipline required; Master's preferred.
  • Six years of progressively responsible experience in a technical environment, demonstrating expertise in technical systems management.
  • Extensive experience in complex technical settings, focusing on research-related systems and infrastructure.
  • In-depth knowledge of server hardware, software, and performance analysis in enterprise environments.
  • Strong understanding of network/information systems design, security issues, and operational policies.

Responsibilities

  • Provide strategic leadership for research technologies and infrastructure including HPC and cloud services.
  • Administer and maintain enterprise storage and server infrastructure ensuring high availability and security.
  • Act as liaison with OIT and OARC teams, offering senior-level technical guidance and designing scalable solutions.
  • Manage data lifecycle for security and compliance in line with federal regulations, including HIPAA.
  • Develop operational policies for research technology and oversee change management processes.
  • Supervise systems administration staff, assisting with talent development and performance evaluations.
  • Ensure business continuity and disaster recovery plans are effective and regularly tested.

Benefits

  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave options
  • Competitive retirement benefits with defined contribution plans
  • Employee and dependent educational benefits
  • Life insurance coverage
  • Employee discount programs
Full Job Description
Position Details

Position Information

Recruitment/Posting Title
Manager, Information Systems & Technology (Infrastructure)

Job Category
Staff & Executive - Information Technology

Department
CINJ - IST Central Core

Overview

Posting Summary

Rutgers, The State University of New Jersey is seeking a Manager, Information Systems & Technology (Infrastructure) within the IST Central Core Department at the Rutgers Cancer Institute.

The Manager, Information Systems Technology (Infrastructure) is responsible for the planning, implementation, and operational management of research computing and technology infrastructure supporting the Rutgers Cancer Institute. This role ensures the availability, security, and performance of systems that enable research activities across the enterprise.

Primary responsibilities include oversight of high-performance computing (HPC), scientific instrumentation support, enterprise applications, and cloud-based platforms. The Manager provides direction for infrastructure services that support data storage, processing, analysis, and secure collaboration, ensuring alignment with institutional standards and regulatory requirements.

This role leads the development and support of cloud computing and AI infrastructure capabilities, including the adoption of scalable compute environments, data analytics platforms, and machine learning tools. Responsibilities include governance, cost management, and ensuring the secure and compliant use of cloud and AI technologies in research environments. The Manager collaborates with researchers, IT staff, and external partners to evaluate and implement technologies that enhance research productivity.

This position is accountable for maintaining service reliability, driving infrastructure improvements, and supporting emerging technology needs across the Rutgers Cancer Institute.

Essential Duties and Responsibilities include the following:

  • Provide strategic leadership and direction for research technologies and systems, including server infrastructure, scientific instruments, high performance computing, AI, and cloud computing infrastructure and services.
  • Administer and maintain enterprise storage and server infrastructure, including platforms such as Box and RDS, ensuring high availability, optimal performance, and data security through proactive system upgrades, patch management, and vulnerability remediation in compliance with established security standards.
  • Serve as the primary liaison with Rutgers OIT and OARC teams while providing senior-level technical guidance and escalation support and designing scalable infrastructure solutions to meet research and operational needs.
  • Govern data lifecycle management for Rutgers Cancer Institute systems, ensuring secure access, transmission, and storage of data in compliance with institutional policies and federal regulations, including HIPAA.
  • Develop and maintain policies and procedures for research technology operations, including change management and contingency planning.
  • Provide technical support and troubleshooting for research technology systems and infrastructure.
  • Supervises systems administration staff in day-to-day operations as well as provides guidance with talent development and regular performance evaluations.
  • Participates in staff hiring and helps identify staffing needs and changes to respond to changing project and organizational needs.
  • Develop and maintain disaster recovery and business continuity plans for research technology operations.
  • Conduct periodic testing of contingency plans to ensure they remain effective and up-to-date.


FLSA
Exempt

Grade
31S

Salary Details

Minimum Salary
111050.000

Mid Range Salary
140478.000

Maximum Salary
169906.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs


Position Status
Full Time

Working Hours

Standard Hours
37.50

Daily Work Shift

Work Arrangement

This position requires a fully on-site work arrangement.

Union Description
MPSC - Legacy UMD

Payroll Designation
PeopleSoft

Seniority Unit

Terms of Appointment
Staff - 12 month

Position Pension Eligibility
ABP

Qualifications

Minimum Education and Experience
  • Bachelor's degree in computer science, Engineering or related discipline required. Master's Degree preferred.
  • Six (6) years of progressively more responsible experience in a technical environment.
  • Demonstrated expertise and excellence in design, implementation and management of complex technical systems and environments.
  • Must have extensive experience working in a technical setting and a strong understanding of workflow, policies and procedures regarding production environments.
  • Equivalent education, experience and/or training may be substituted for the degree requirements.


Certifications/Licenses

Required Knowledge, Skills, and Abilities
  • In-depth server hardware, server software and performance analysis knowledge.
  • Demonstrated ability to identify and solve problems of highly technical complexity.
  • Strong familiarity with network/information systems theory and design.
  • Broad understanding of network/server connectivity, security issues, architecture, policy and practice in large, complex enterprises.
  • Demonstrated progression in responsibility, culminating in positions with senior, hands-on design and implementation requirements.
  • Demonstrated strong verbal and written communication skills.
  • Demonstrated ability to present and discuss technical information in a clear and precise manner.
  • Demonstrated ability to develop comprehensive procedural documentation or SOPs. Demonstrated ability to develop quality technical documentation.
  • Current Microsoft server experience required, certifications are desired.
  • Enterprise file system management, efficient use of NTFS permissions, quota implementations and Enterprise scripting methodologies.
  • Demonstrated ability to drive complex tasks spanning multiple teams to completion.
  • Effective oral and communication skills.
  • Must be computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, and PowerPoint.


Preferred Qualifications
  • Master's Degree preferred.
  • Knowledge of authentication methods (Active Directory/LDAP), replication, group policy, DNS, server security, component backups and distributed file systems preferred.
  • Knowledge of server virtualization (e.g. VMWare) and capacity, availability planning and performance tuning of same. Enterprise shared storage experience and snapshot technologies a plus.


Equipment Utilized

Physical Demands and Work Environment

PHYSICAL DEMANDS:
  • Standing, sitting, walking, talking and hearing.
  • No special vision requirements.
  • Lifting up to 25 lbs.

WORK ENVIRONMENT:
  • Office environment. Moderate noise.


Special Conditions

Posting Details

Posting Number
26ST1489

Posting Open Date

Special Instructions to Applicants

Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus
Downtown New Brunswick

City
New Brunswick

State
NJ

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

About Rutgers University

Rutgers University is a public research university that offers undergraduate, graduate, and professional degree programs. The university has three main campuses in New Brunswick, Newark, and Camden, New Jersey, as well as several satellite locations. Rutgers University was founded in 1766 and is the eighth-oldest college in the United States. The university is known for its strong programs in the sciences, humanities, and social sciences, as well as its commitment to public service and community engagement. Rutgers University is a member of the Big Ten Conference and has a strong athletic program.
Learn more about Rutgers University
Size
13,000 employees
Industry

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