Navy Federal Credit Union

Manager I Business Intelligence (Consumer Loan Operational Analytics)

Navy Federal Credit Union • $85K — $110K *
Pensacola, FL 32526In-Person
Finance & Insurance
5 - 7 years of experience
Reposted 2 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • 5+ years of work experience with at least 1 year in a management role
  • Proven experience leading a team of analysts delivering actionable insights
  • Strong analytical skills for data interpretation and problem-solving
  • Excellent relationship-building skills with internal clients
  • Proficient in documenting procedures for transparency and process repeatability
  • Ability to efficiently manage daily operations while motivating team members

Responsibilities

  • Translate business needs into effective reporting strategies
  • Lead reporting and analytics projects to support decision-making
  • Collaborate with business leaders to prioritize and evolve the BI roadmap
  • Ensure high data integrity and quality control in all reports
  • Track team performance and manage project assignments
  • Coach team members on complex data analyses and operational metrics

Benefits

  • Opportunities for professional development and growth
  • Supportive work environment that encourages team initiative
  • Work-life balance with standard hours
  • Engagement with high-level business leaders and cross-functional teams
Full Job Description
Job Description

Manages a team of Business Intelligence Analysts responsible for developing dashboards, reports, and actionable insights. Oversees the development and delivery of complex operational and strategic reporting. Aligns Business Intelligence team initiatives with business goals and manages resources and talent to ensure team success.

Responsibilities

  • Translate business needs into reporting strategies and ensure alignment with functional objectives and actionable insights
  • Lead execution of reporting and analytics projects that support decision-making and performance monitoring
  • Collaborate with business leaders and cross-functional partners to define priorities and evolve the BI roadmap
  • Ensure data integrity, reporting standards, and quality control across all deliverables
  • Track team performance, assign projects, and evaluate capacity against business needs
  • Coach team on complex data analyses, root cause assessments, and operational performance measurement


Qualifications

  • Bachelor's degree in related field or equivalent combination of training, education and experience.
  • College/university degree and 5+ years work experience; 1+ years of management experience
  • Proven ability to lead a team of analysts in delivering actionable insights and reports that support business objectives
  • Strong analytical skills to interpret data trends and provide solutions to business challenges through data analysis
  • Effective skill in building relationships with internal clients, understanding their data needs, and delivering tailored BI solutions
  • Strong skills in documenting procedures, reports, and analytical findings to ensure transparency and repeatability of processes
  • Effective leadership in managing a team, driving performance to meet organizational goals
  • Ability to identify challenges and develop practical solutions that optimize team performance
  • Skill in managing daily operations with a focus on efficiency and productivity
  • Strong interpersonal skills for coordinating with team members and other departments
  • Commitment to empowering team members to take initiative and make decisions in their roles
  • Proficiency in setting goals and evaluating team performance to achieve business objectives


Desired Qualifications
  • Master's Degree in related field or equivalent combination of training, education and experience.


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Finance & Insurance
Founded
1933
* Ladders Estimates

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