Manager, Human Resources

University of Ottawa

$107K — $134K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in HR management with progressive responsibilities
  • Strong knowledge in HR practices and policies
  • CHRL designation or working towards it
  • Master's degree in industrial relations is a plus
  • Fluency in French and English at Low Advanced proficiency level
  • Experience in healthcare or university settings is preferred
  • Excellent communication, organizational, and interpersonal skills.

Responsibilities

  • Establish strategic HR direction aligned with university goals
  • Advise managers on complex performance issues and compliance
  • Provide strategic advice for collective agreements negotiations
  • Promote positive employee relations and morale
  • Oversee HR processes, including recruitment and performance management
  • Analyze and suggest improvements to recruitment strategies
  • Lead training initiatives and organizational development.

Benefits

  • Access to professional development opportunities
  • Engagement in a collaborative work environment
  • Supportive workplace culture prioritizing employee well-being
  • Potential for contributing to impactful HR policies
  • Leadership role within a reputable educational institution.
Full Job Description

Posting Reason:

Replacement of a regular position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

N/A

Job Family:

Human Resources Operations

# of Open Positions:

1

Faculty/Service - Department:

Student Affairs, Business Management

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted (YYYY/MM/DD):

2026/08/20

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/30

Hours per week:

35

Salary Grade:

Non-Union Grade NM1

Salary Range:

$107,503.00 - $134,379.00

Position Purpose

Provide strategic and operational leadership in the planning, design, implementation, and management of human resources activities and services for the faculty or service concerned. These services and activities include labour relations, recruitment, the job evaluation program, onboarding, employee retention, professional development practices and strategies, training, the interpretation of policies, procedures, and collective agreements, and performance management.

In this role, your responsibilities will include

  • HR Strategies: Establish the strategic direction, objectives, approaches, methods, and HR processes for the faculty or service concerned. Ensure that this direction meets the needs of the faculty or service and aligns with the direction of the central Human Resources Service.

  • HR Advice: Provide managers and department heads with guidance and advice regarding organizational changes and advise them on how to address complex performance management issues, terminations, and the interpretation and application of collective agreements, regulations, policies, legislation, and applicable standards to ensure compliance and consistency. Ensure compliance with regulatory and legislative requirements, including privacy, human rights, Workplace Safety and Insurance Board (WSIB) standards, and other applicable requirements.

  • Negotiations: Provide strategic advice in identifying the faculty’s or service’s key issues and challenges, in partnership with Labour Relations, in preparation for the renewal of collective agreements covering support staff.

  • Employee Relations: Identify and recommend employee relations practices that foster positive employer-employee relationships and promote a high level of employee morale and motivation.

  • HR Operations: Plan, develop, implement, and monitor HR processes and initiatives to improve efficiency and establish a sustainable and responsive system. Oversee administrative processes related to HR management. Manage the functional areas of recruitment, job evaluation, and performance planning, as well as the monitoring methods used during the annual performance evaluation process. Oversee the completion of all annual performance evaluations for support staff, except for employees who report directly to the Administrative Director.

  • Recruitment Strategies: Analyze internal and external recruitment strategies and make sound, well-supported recommendations to improve or modify existing recruitment strategies, ensuring that the future HR needs of the faculty or service are met.

  • Liaison with Central Human Resources: Provide leadership and direction on behalf of the faculty or service to maintain a cohesive relationship with the central Human Resources Service. Protect the interests of the faculty or service concerned and the University of Ottawa with respect to HR management. Consistently provide professional advice and consulting services to the Administrative Director.

  • Organizational Development: Identify training needs and areas of concern, and support the development of managers and employees through coaching and performance improvement plans, or recommend third-party counselling or training programs. Lead the design, development, and implementation of initiatives, including organizational change, in consultation with CADO’s succession planning, workforce renewal, learning, and training programs.

  • Analysis of Trends and Needs: In collaboration with the central Human Resources Service and the Administrative Director, identify broad initiatives to address performance and organization-wide issues, such as change management, rewards, and organizational processes, as well as their impact on meeting operational requirements and achieving service objectives.

What You Will Bring

  • Strong theoretical and practical knowledge of human resources, normally acquired through a university degree in human resources management or a related field.

  • At least ten years of experience, preferably as an HR generalist, including at least five years in a management position with progressively increasing responsibilities.

  • Certified Human Resources Leader designation (CHRL), or equivalent experience and currently working toward obtaining the designation.

  • Master’s degree in industrial relations or an equivalent field, considered an asset.

  • Bilingualism—French and English, spoken and written. to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

  • Experience preferably acquired in a healthcare or university environment.

  • Excellent interpersonal, organizational, and communication skills.

  • Ability to respond quickly to change.

  • Ability to resolve complex problems and conflicts while working in a highly unionized environment.

  • Ability to analyze and interpret documents and enforce the rules and procedures established under each collective agreement.

  • Ability to earn the recognition and acceptance of academic, clinical, and support staff based on demonstrated HR and management expertise.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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