LifeLink

Manager, Human Resources

LifeLink$70K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or related field, plus 5 years of experience
  • HR certifications such as PHR or SHRM-CP preferred
  • Extensive knowledge of federal and state employment laws
  • Demonstrated leadership and supervisory skills
  • Ability to work independently and manage multiple priorities

Responsibilities

  • Manage employee relations issues and documentation
  • Develop talent strategies in collaboration with HR leadership
  • Supervise HR coordinators and Talent Acquisition staff
  • Provide guidance on complex HR-related questions
  • Oversee recruitment and onboarding processes

Benefits

  • Supportive and compassionate work environment
  • Opportunity to contribute to a meaningful mission
  • Engagement in community-focused events and functions
  • Access to HR training and development initiatives
  • Commitment to diversity, equity, and inclusion
Full Job Description
What You'll Do
As the Human Resource Manager for LLGA, you will directly contribute to LifeLink's life-saving mission. Manages various aspects of Human Resources functions under the direction of the Associate Director and Sr. Vice President of Human Resources to include recruitment, employee relations and benefit administration. Overseas the daily workflow of the HR Department, including special projects and events. Must have extensive knowledge of federal and state employment laws, expertise across all HR Disciplines (Recruitment, Retention, Employee Relations, Benefits, Compensation, FMLA, DEIB, Training, and Worker's Compensation), and align the HR initiatives with strategic business objectives providing solutions for both employees and managers. Facilitate communications between departments. Handles flow of records, documentation, special projects and events. Incumbent exercises initiative, judgment, and confidentiality.

Key Responsibilities:

  • Handles employee relation issues and documentation - assists Associate Director, Sr. Vice President and management in process. Handles employee disciplinary meetings, terminations, and investigations.
  • Partners with HR leadership to understand and execute human resources and talent strategies. Particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
  • Supervises HR Coordinators, Talent Acquisition Specialists, and HR Business Partners.
  • Provides support and guidance to direct reports, management, and other staff when complex specialized and sensitive questions and issues arise.
  • In collaboration with HR Leadership, recruits, interviews, hires, and trains new staff in the department.
  • Manages the Talent Acquisition staff, processes, and strategies which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for executive or leadership roles; collaborates with departmental managers to understand skills and competencies required for openings. Partners with staffing and recruitment agencies when appropriate.
  • Monitors HR KPI's and resolve issues affecting efficiency and effectiveness.
  • Provides training, mentoring and support, including constructive and timely performance evaluations for direct reports.
  • Manages the New Hire Orientation content, effective delivery, and scheduling.
  • Monitors the hiring of temporary employees to ensure compliance of the Temp Labor Protocol.
  • Serves as subject matter expert and "go to" person for all HR related issues.
  • Assists in coordinating year-end and budget process.
  • Participates in compensation initiatives to include audits, salary surveys, and benchmarking. Responsible for understanding compensation structure, ranges, and pay practices.
  • Assists in the coordination of LifeLink events and functions.
  • Develops relationships with and monitor performance of benefit vendors, record keepers and consultants.
  • Assists with Open Enrollment planning, development, and implementation of OE communications.
  • Responsible for monitoring federal, state, and local laws, regulations and guidelines governing employee benefits and formulate recommendations to ensure compliance, including pension and 403(b) plans.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Assists with the administration of the Family and Medical Leave Act (FMLA) and other leaves of absence. Ensuring the appropriate process for eligibility, notification, documentation, communication, and return to work, while seeking guidance and approvals as necessary.
  • Assists with Worker's Comp to include timely reporting and tracking of claims.
  • Performs other responsibilities and duties as assigned.


Who You Are

  • Passionate about helping others and making a difference
  • Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
  • Knowledge generally acquired through a Bachelor's college level education with an additional five years work related experience. HR Certifications (PHR and/or SHRM-CP) preferred.
  • Ability to identify and organize priorities, coordinate projects, and must be able to work independently.
  • Proven leadership and supervisory experience.
  • Basic working knowledge of a fully integrated Human Resource and Payroll system including Microsoft office applications.
  • Demonstrated high level of discretion, confidentiality, initiative, and judgement.
  • Must demonstrate thoughtful problem-solving techniques and possess excellent communication skills.


Working Conditions

Pleasant working conditions. Routinely works customary hours although deadlines may require extended hours on occasions. Travel in and out of state required.

Diversity, Equity & Inclusion
LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

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About LifeLink

LifeLink is a healthcare startup that provides a mobile app for managing chronic conditions. The app allows patients to track their symptoms, medications, and appointments, as well as receive personalized recommendations for managing their condition. LifeLink was founded in 2016 and is headquartered in Cambridge, Massachusetts. The company has received funding from investors including MassChallenge and the National Institutes of Health. LifeLink's app is currently in beta testing.
Learn more about LifeLink
Size
10 employees
Industry

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