West Pharmaceutical Services, Inc

Manager, Human Resources Business Partner

Exton, PA 19341In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, HR or a related field required
  • Minimum 8 years of experience in human resources
  • Knowledge of federal and state employment law
  • Strong consultative and interpersonal skills
  • Ability to handle confidential information discreetly

Responsibilities

  • Act as a trusted HR advisor to management teams
  • Provide guidance on HR policies and compensation
  • Manage performance and talent management processes
  • Collaborate with Talent Acquisition to meet staffing needs
  • Address and resolve employee relations concerns
  • Liaise with Legal on statutory and legal employment requirements
  • Facilitate training programs to enhance workforce competencies

Benefits

  • Hybrid work schedule requiring onsite presence 3 days per week
  • Opportunities for professional growth and continuous learning
  • Community involvement through volunteer programs
  • Global career opportunities across multiple regions
  • Recognition and rewards for performance and service
Full Job Description
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week (2 days in Exton, PA, 1 day in Radnor, PA).

No relocation is provided for this opportunity.

Job Summary

In this role, you will act as a trusted HR advisor and partner to assigned management team made up of corporate enablement functions. Collaborate and partner with the appropriate HR leaders and management level to provide support to managers and employees within the defined HR strategy and principles. Has responsibility and accountability (liaising as need with teams such as Compensation, Payroll, Talent Acquisition, etc.) for onboarding and off boarding, legal/employee relations, training, culture, engagement, performance management, job description management, compensation and benefits. Demonstrate strong leadership and communication skills to drive organizational consensus, and results. Continuously identify and implement effective and efficient HR solutions. Key liaison between employees and the company to provide a world class workplace.

Essential Duties and Responsibilities

  • Use in-depth expertise and experience to provide HR business partner support for various HR initiatives.
  • Provide advice, clarification and follow-up on policies, procedures, benefits and compensation related items for employees, managers and global HR partners. Interprets and administers HR policies, procedures, guidelines and programs, always ensuring alignment with global West in a consistent manner.
  • Manage and facilitate performance and talent management processes and programs, individual development plans and succession planning activities.
  • Exercise of best practices to partner with Talent Acquisition to ensure staffing needs are met and conduct a thorough analysis and proposing an offer based on partnership with Compensation team.
  • Lead, manage, address, and resolve employee relations concerns, including conducting thorough and objective investigations while keeping the appropriate parties informed.
  • Liaise with Legal for statutory and legal issues to keep management updated with the latest statutory requirements relating to the employment of staff.
  • Manage and handle the offboarding/termination process including exit interviews and systems changes; schedule, conduct exit interview and analysis of trends.
  • Facilitate training programs in partnership with the Talent Development team and through training needs analysis to enhance the competencies of the workforce. Conducts trainings on topics such as HR processes, change management, employee development programs and employment law and leadership.
  • Perform other duties as assigned based on business needs.


Education

  • Bachelor's Degree in Business, HR or related field required


Work Experience

  • Minimum 8 years of experience in human resources required


Preferred Knowledge, Skills and Abilities

  • Change Management
  • Wide knowledge of federal and state employment law
  • Strong consultative, interpersonal and client orientation skills
  • Ability to work both independently and in a team environment
  • Capacity to handle confidential and sensitive information and issues in a discrete manner
  • Ability to work in a fast-paced virtual environment in a global organization
  • Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detail
  • Ability to prioritize and respond timely to changing requirements and to coordinate multiple tasks simultaneously
  • Knowledge of MS Office application
  • Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description
  • Able to comply with the company's safety and quality policies
  • Experience and knowledge of multiple HR disciplines
  • Experience with HR business systems


License and Certifications

  • Human Resources\PHR or SHRM-CP Upon Hire preferred


Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

  • Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
  • Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
  • Position operates in a professional office environment. May stand or sit for extended periods of time.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Read and interpret data, information and documents.
  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Ability to make independent and sound judgments.
  • Observe and interpret situations, analyze and solve problems. #LI-JJ1 #LI-HYBRID


What We Offer

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
Recognition & Rewards:Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

About West Pharmaceutical Services, Inc

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
Learn more about West Pharmaceutical Services, Inc
Size
10,065 employees
Market Cap
$17.5 billion
Industry
Net Income
$346.2 million
Founded
1923
5 Year Trend
+13.4%
Revenue
$2.1 billion
NASDAQ

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